Workplace Violence

1. Violence — A Matter of Perspective? 2. The Near Miss 3. Victims of Workplace Violence: A Life-Changing Event 4. Legal Obligations and Workplace Violence 5. Workplace Culture that may Breed Violence 6. Business Impacts of Workplace Violence 7. Reaction and Recovery: Treating the Wounds of Violence 8. Early Warning Signs: Can the Problem be Stopped Before It Starts? 9. Proactively Dealing with Anger in the Workplace 10. Violence on Campus: A New and Evolving Threat 11. Background Screening: Important, but Not the Silver Bullet 12. Policies and Procedures: Creating a Framework for Prevention and Reaction 13. Training 14. Investigating Incidents: Responding to an Active Shooter 15. Cyber Threats: An Emerging ConcernEpilogue: And the Beat Goes On

Appendix A Sample Emergency ProceduresAppendix B Sample Generic Plan and Procedure: Disaster Recovery Plan for Operations/Data Center Appendix C Sample Workplace Violence Policy Appendix D Selection of a Background Screening Provider Appendix E Early Warning Signs of Violence from an Internal Source Appendix F Checklist for Violence Attracting Conditions Appendix G Ways to Diffuse Frustration in the Workplace Appendix H CLEAR Appendix I Ways to Avoid the Cost of Violence in the WorkplaceAppendix J Responding to Active ShootersAppendix K Sample Workplace Weapons Policy Appendix L Sample Workplace Violence Prevention Policy