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Your Attitude Is Showing
Sharon O'Neil Meer over de auteurs
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Your Attitude Is Showing

 Paperback Engels 2007 9780132429047
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Samenvatting

For courses in Human Relations, Supervisory Practices, principles of management, Communications, and Career and Self-Explorations.

 

We have often heard attitude is everything. For more than three decades, readers have relied on Your Attitude is Showing to help improve their own attitude and enhance their interpersonal relationships. Because it is one of the most highly regarded primers in the field of business human relations, it has been printed in four languages and distributed to over one million people. It is filled with advice, cases, and experiential activities and is flexible in format and design. Continuing the tradition, this edition includes enhanced cases, new writing exercises and end-of-chapter summary activities all designed to train readers how to think in more positive and more productive ways.

Specificaties

ISBN13:9780132429047
Taal:Engels
Bindwijze:Paperback
Uitgever:Pearson Education
Hoofdrubriek:Mens en maatschappij, Personeelsmanagement

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Inhoudsopgave

<p style="MARGIN: 0px">PART I: UNDERSTANDING YOURSELF</p> <p style="MARGIN: 0px">1.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; You Can’t Escape Human Relations</p> <p style="MARGIN: 0px">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Case 1: Reality</p> <p style="MARGIN: 0px">2.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Human Relations Can Make or Break You</p> <p style="MARGIN: 0px">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Case 2: Adjustment</p> <p style="MARGIN: 0px">3.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Hold On to Your Positive Attitude</p> <p style="MARGIN: 0px">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Case 3: Credit Blues</p> <p style="MARGIN: 0px">4.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; When People Step on Your Attitude</p> <p style="MARGIN: 0px">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Case 4: Bounce Back</p> <p style="MARGIN: 0px">&nbsp;</p> <p style="MARGIN: 0px">PART II: RELATIONSHIPS WITH OTHERS</p> <p style="MARGIN: 0px">5. &nbsp; Vertical and Horizontal Working Relationships</p> <p style="MARGIN: 0px">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Case 5: Decision</p> <p style="MARGIN: 0px">6.&nbsp;&nbsp; Your Potential and Productivity–A Closer Look</p> <p style="MARGIN: 0px">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Case 6: Message</p> <p style="MARGIN: 0px">7.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; The Winning Combination</p> <p style="MARGIN: 0px">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Case 7: Insight</p> <p style="MARGIN: 0px">8.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Your Most Important Working Relationship</p> <p style="MARGIN: 0px">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Case 8: Choice</p> <p style="MARGIN: 0px">9.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Understanding the Nature of Relationships</p> <p style="MARGIN: 0px">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Case 9: Currency</p> <p style="MARGIN: 0px">&nbsp;</p> <p style="MARGIN: 0px">PART III: MAXIMIZING YOUR RELATIONSHIPS</p> <p style="MARGIN: 0px">10.&nbsp; Your Success as a Team Player</p> <p style="MARGIN: 0px">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Case 10: Controversy</p> <p style="MARGIN: 0px">11.&nbsp; Emotional Intelligence: Managing Stress, Frustration, and Aggression</p> <p style="MARGIN: 0px">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Case 11: Frustration</p> <p style="MARGIN: 0px">12.&nbsp; Restoring Injured Relationships</p> <p style="MARGIN: 0px">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Case 12: Restoration</p> <p style="MARGIN: 0px">13.&nbsp; Attitudes Among Culturally Diverse Co-Workers</p> <p style="MARGIN: 0px">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Case 13: Communication</p> <p style="MARGIN: 0px">&nbsp;</p> <p style="MARGIN: 0px">PART IV: Building Your Career</p> <p style="MARGIN: 0px">14.&nbsp; Succeeding in a New Job or Assignment</p> <p style="MARGIN: 0px">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Case 14: Nonprofessional</p> <p style="MARGIN: 0px">15.&nbsp; Initiation Rites–Coping with Teasing and Testing</p> <p style="MARGIN: 0px">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Case 15: Confrontation</p> <p style="MARGIN: 0px">16.&nbsp; Absenteeism and Human Relations</p> <p style="MARGIN: 0px">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Case 16: Balance</p> <p style="MARGIN: 0px">17.&nbsp; Avoiding Six Common Human-Relations Mistakes</p> <p style="MARGIN: 0px">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Case 17: Motivation</p> <p style="MARGIN: 0px">18.&nbsp; Business Ethics, Rumors, and the Confidence Triangle</p> <p style="MARGIN: 0px">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Case 18: Dilemma</p> <p style="MARGIN: 0px">&nbsp;</p> <p style="MARGIN: 0px">PART V: SUCCESS AT EXPANDING YOUR ASSETS</p> <p style="MARGIN: 0px">19.&nbsp; Goal Setting and Your Attitude</p> <p style="MARGIN: 0px">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Case 19: Conflict</p> <p style="MARGIN: 0px">20.&nbsp; Strategies for Advancing Your Career</p> <p style="MARGIN: 0px">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Case 20: Preference</p> <p style="MARGIN: 0px">21.&nbsp; Keeping a Positive Attitude Through Plateau Periods and Reorganizations</p> <p style="MARGIN: 0px">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Case 21: Change</p> <p style="MARGIN: 0px">22.&nbsp; When You Are Tempted to Scramble</p> <p style="MARGIN: 0px">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Case 22: Interview</p> <p style="MARGIN: 0px">23.&nbsp; Attitude Renewal</p> <p style="MARGIN: 0px">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Case 23: Focus</p> <p style="MARGIN: 0px">24.&nbsp; Leadership/Management: Your Career on the Move</p> <p style="MARGIN: 0px">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Case 24: Sensitivity</p>

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