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Services Marketing

Paperback Engels 2019 2e druk 9780190303167
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Services Marketing Second Edition helps students understand the role that services marketing plays in creating customer value, and the increasing contributions that services make to national economies. Service marketers need to understand the practical implications associated with the definitive characteristics of services because that knowledge will enable them to recognise, and effectively manage, the marketing opportunities arising from global service-based economies.

Specificaties

ISBN13:9780190303167
Taal:Engels
Bindwijze:Paperback
Aantal pagina's:496
Uitgever:OUP Australia & New Zealand
Druk:2

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