Choice Matters
How Healthcare Consumers Make Decisions (and Why Clinicians and Managers Should Care)
Paperback Engels 2018 9780190886134Samenvatting
Choice Matters is the healthcare sector's guide to understanding and delivering the brand of consumer- centered care that is an imperative for the Zocdoc age. Drawing on the authors' diverse backgrounds in medicine, business, and public policy, this practically-oriented resource offers an on-the-ground introduction for clinicians and managers to better understand:
· The differences between healthcare and other consumer-driven markets
· What factors are most important for consumers in seeking care providers
· How consumers make decisions about healthcare
· The system-wide effects of increased consumer choice in healthcare
· The important distinction between patients and consumers
By celebrating the possibilities inherent to consumer-centered healthcare, Choice Matters offers a refreshing, empirically informed take on how healthcare in the United States can flourish, not wither, in the new economy.
Specificaties
Lezersrecensies
Rubrieken
- advisering
- algemeen management
- coaching en trainen
- communicatie en media
- economie
- financieel management
- inkoop en logistiek
- internet en social media
- it-management / ict
- juridisch
- leiderschap
- marketing
- mens en maatschappij
- non-profit
- ondernemen
- organisatiekunde
- personal finance
- personeelsmanagement
- persoonlijke effectiviteit
- projectmanagement
- psychologie
- reclame en verkoop
- strategisch management
- verandermanagement
- werk en loopbaan