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The Relationship Advantage

Information Technologies, Sourcing, and Management

Gebonden Engels 2001 9780199241927
€ 346,45
Levertijd ± 11 werkdagen
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A unique insight for both practitioners and academics on how to achieve a 'relationship advantage'. The relationship in information technology (IT) outsourcing often determines the difference between a successful, a less successful, and a failing outsourcing deal. The authors examine five case studies (Xerox, British Aerospace, ESSO, BP, and the UK Inland Revenue), and by way of a novel client-supplier relationship framework they identify the key dimensions of an outsourcing relationship.

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€ 346,45
Levertijd ongeveer 11 werkdagen
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          The Relationship Advantage