Vitasek,
Kate Vitasek
Vested Outsourcing Manual
A Guide for Creating Successful Business and Outsourcing Agreements
Ingenaaid Engels 2011 9780230112681Verwachte levertijd ongeveer 9 werkdagen
Samenvatting
In this must-have guide for creating and implementing successful outsourcing processes and partnerships, Vitasek drives the principles of Vested Outsourcing beyond theory into practice. From shared vision, desired outcomes to win-win and long-term success the manual will help managers build an agreement vested in each other's success.
Specificaties
ISBN13:9780230112681
Taal:Engels
Bindwijze:ingenaaid
Aantal pagina's:395
Uitgever:Palgrave Macmillan
Verschijningsdatum:15-7-2011
Hoofdrubriek:Organisatiekunde
ISSN:
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Inhoudsopgave
Introduction PART I: LAYING THE FOUNDATION Review of Vested Outsourcing 5 Rules Creating a System that has a flexible framework WIIFWe/ Creating a Shared Vision PART II: CREATING A PROCESS BY THE RULES Rule 1: Outcome-Based vs. Transaction-Based Business Model Intent Rule 2: Focus on the WHAT, not the HOW Statement of Objectives Rule 3: Clearly Defined and Measurable Desired Outcomes KPIs/Metrics Rule 4: Pricing Model with Incentives to Optimize Cost/Service Tradeoffs Matching Incentives Continuous Alignment Rule 5: Insight vs. Oversight Governance Structure Relationship Management Framework Change Management/ Agility Transformation Management Process Exit Management, People Changes Other PART III: GETTING TO WE Collaboration, not Negotiation Writing the Contracts Conclusion Appendix
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