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The Compliance Business and Its Customers

Gaining Competitive Advantage by Controlling Your Customers

Gebonden Engels 2012 9780230284197
€ 61,99
Levertijd ± 9 werkdagen
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The internet has changed the way consumers interact with companies. Businesses must maintain good levels of customer service in a digital world where old strategies may no longer suffice. This book explores what the successful compliance-centred businesses are doing to manage and improve customer experience.

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Managementboek Top 100

€ 61,99
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          The Compliance Business and Its Customers