Relationship Competence for Healthcare Management

Name: Relationship Competence for Healthcare Management
Author: J. Landau

Peer to Peer

Gebonden Engels 2007 9780230515963

64,35

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Verwachte levertijd ongeveer 9 werkdagen

Samenvatting

Healthcare organizations depend on managers to build effective peer relationships to manage complex patient needs. Today, top management is fighting the many headed monster Hydra from Greek Mythology. The organization is steeped in conflict between peers. But, as soon as one problem is resolved, two more have grown in its place. These appear to be personal conflicts, but instead follow patterns of dysfunction. This book provides the conceptual frameworks for identifying these and for developing peer to peer relationship competence in the healthcare organization.

Specificaties

ISBN13:9780230515963

Taal:Engels

Bindwijze:gebonden

Uitgever:Palgrave Macmillan UK

Hoofdrubriek:Leiderschap, Leiderschap, Algemeen management

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Inhoudsopgave

Introduction The Peer to Peer Relationship: The Blended Relationship Managing the Relationship with Patients The Noncooperative Game, The Nash Theory of Equilibrium and Healthcare management Trust and Rational Choice Building Relationships on the Model of Trust Managerial Competence Peer to Peer Relationship Management Skills Conclusion