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Managing for Quality and Performance Excellence

Paperback EN 2024 9780357984789
€ 145,92
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Evans' MANAGING FOR QUALITY AND PERFORMANCE EXCELLENCE, 12th EDITION, presents the latest developments in the field as students examine fundamental principles, historical underpinnings of total quality, and quantitative methods and applications, all with a strong focus on Six Sigma and the Malcolm Baldrige framework for performance excellence. Using numerous examples and illustrations of quality management approaches in real organizations, review and discussion questions, cases and experiential projects, it provides a comprehensive foundation for understanding quality management.

Specificaties

ISBN13:9780357984789
Taal:EN
Bindwijze:Paperback
Aantal pagina's:800
Uitgever:Cengage Learning, Inc

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          Managing for Quality and Performance Excellence