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Performance Management in the Public Sector

Paperback Engels 2015 9780415738101
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Samenvatting

In times of rising expectations and decreasing resources for the public sector, performance management is high on the agenda. Increasingly, the value of the performance management systems themselves is under scrutiny, with more attention being paid to the effectiveness of performance management in practice.

This new edition has been revised and updated to examine:
- performance in the context of current public management debates, including emerging discussions on the New Public Governance and neo-Weberianism;
- the many definitions of performance and how it has become one of the most contested agendas of public management;
- the so-called perverse effects of using performance indicators;
- the technicalities of performance measurement in a five step process: prioritising measurement, indicator development, data collection, analysis and reporting;
- the future challenges and directions of performance management

Performance Management in the Public Sector 2nd edition offers an approachable insight into a complex theme for practitioners and public management students alike.

Specificaties

ISBN13:9780415738101
Taal:Engels
Bindwijze:paperback
Aantal pagina's:240
Uitgever:Routledge
Druk:2
Verschijningsdatum:12-2-2015

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Over Wouter Van Dooren

Wouter Van Dooren is professor bestuurskunde in de Onderzoeksgroep Management en Bestuur van de Universiteit Antwerpen. Hij doceert ook aan de Antwerp Management School.

Andere boeken door Wouter Van Dooren

Over Geert Bouckaert

Geert Bouckaert, Professor of Public Management, KU Leuven Public Governance Institute, KU Leuven University

Andere boeken door Geert Bouckaert

Inhoudsopgave

1.Introduction
2.Defining the Concepts
3.The History of Performance Management
4.Performance Measurement
5.Incorporation of Performance Information
6.The Use of Performance Information
7.Users
8.Non-use
9.The Effects of Using Performance Information
10.The Future of Performance Management

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        Performance Management in the Public Sector