Indispensable By Monday

Part 1: Help Your Company, Help Yourself
What Does Indispensability Look Like?
Employed? Keep the Job You Have. Unemployed? Get the Job You Want
1800 Business Leaders Can't Be Wrong—What Your Boss Wants You to Do
Do You Bring In More than You Cost?
All Dollars Are Not Created Equal—How to Find the Most Valuable Ones
The Resume that Speaks Volumes—Capture Your Contributions
Death of the Suggestion Box—May it Rest in Pieces

Part 2: Pull Money out of Thin Air
1 Yes, There Are Still Costs To Be Cut
2 Ansoff Revisited—How to Extract More Money From Existing Customers
3 Refunds and Rebates—Get 'em While They're Hot
4 Improve Every Process and Earn With Every Improvement
5 Catch Costly Mistakes Quickly—Before They Get out the Door
6 If Mistakes Do Get Out the Door, Recover Lost Customers
7 Print Money at Work by Doing Your Own Job Better
8 How I Spent My Summer Vacation—Finding $500,000 in New Zealand
9 Supply Your Suppliers with Profit—Let Them Supply Discounts in Return
10 Become Indispensable to Customers by Giving Them Money
11 Improve Company Cash Flow and Become a Hero
12 Give Your Company an Unexpected Competitive Advantage
13 Should You Work More for Less Money, or Work Less for More?
14 Soft Skill—Solid Results

Part 3: Making It All Work…Starting Monday Morning
Problem Solving—Generate Only the Highest Value Solutions
The New and Improved Performance Appraisal
If You're in Sales—Outsell Everyone Else
If You're a Leader—Lead Toward Increased Profits
Everything You Need To Know About Accounting—and It's Not Much