Richard Y. Chang,
Mark Morgan
Performance Scorecards
Measuring the Right Things in the Real World
Paperback Engels 2000 9780470910269Levertijd ongeveer 8 werkdagen
Gratis verzonden
Samenvatting
Base your business decisions on up-to-the-minute "snapshots" of your company's performance. Because they can be customized to track indicators specific to your organization's success, Performance Scorecards are a busy manager's best resource for quickly aligning strategy and promoting behaviors that lead to desired results. Use them to gauge sales, employee satisfaction, quality-whatever factors most influence your company's progress. You'll be able to make better, more informed decisions, guide and manage shifts in business direction, and keep every employee focused on important business goals. Through their fictional account of manager Vince Sharp's use of the scorecards, Chang and Morgan show readers exactly how the process works. .
Specificaties
ISBN13:9780470910269
Taal:Engels
Bindwijze:Paperback
Aantal pagina's:192
Uitgever:John Wiley & Sons Inc
Hoofdrubriek:, Algemeen management
Lezersrecensies
Wees de eerste die een lezersrecensie schrijft!
Inhoudsopgave
The Authoring Team xiii
Preface xv
Acknowledgements xix
Introduction xxi
1 The Performance Problem 1
2 Setting the Stage for Scorecards 9
3 Collect Scorecard Inputs 19
4 Create Your Scorecard 39
5 Cultivate Your Scorecard 57
6 Cascade Your Scorecard 83
7 Connect Your Scorecard 109
8 Confirm Your Scorecard 129
9 Knowing the Score 155
References 161
Preface xv
Acknowledgements xix
Introduction xxi
1 The Performance Problem 1
2 Setting the Stage for Scorecards 9
3 Collect Scorecard Inputs 19
4 Create Your Scorecard 39
5 Cultivate Your Scorecard 57
6 Cascade Your Scorecard 83
7 Connect Your Scorecard 109
8 Confirm Your Scorecard 129
9 Knowing the Score 155
References 161
Rubrieken
- advisering
- algemeen management
- coaching en trainen
- communicatie en media
- economie
- financieel management
- inkoop en logistiek
- internet en social media
- it-management / ict
- juridisch
- leiderschap
- marketing
- mens en maatschappij
- non-profit
- ondernemen
- organisatiekunde
- personal finance
- personeelsmanagement
- persoonlijke effectiviteit
- projectmanagement
- psychologie
- reclame en verkoop
- strategisch management
- verandermanagement
- werk en loopbaan