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Social Marketing and Social Change – Strategies and Tools for Health, Well–being, and the Environment

Strategies and Tools For Improving Health, Well–Being, and the Environment

Paperback Engels 2013 9780470936849
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How can we facilitate more effective, efficient, equitable and sustainable solutions to the problems that confound our communities and world? Social marketing guru R. Craig LeFebvre weaves together multi–level theories of change, research and case studies to explain and illustrate the development of social marketing to address some of society s most vexing problems. The result is a people–centered approach that relies on insight and empathy as much as on data for the inspiration, design and management of programs that strive for changes for good. This text is ideal for students and professionals in health, nonprofit, business, social services, and other areas.
This is it –– the comprehensive, brainy road map for tackling wicked social problems. It s all right here: how to create and innovate, build and implement, manage and measure, scale up and sustain programs that go well beyond influencing individual behaviors, all the way to broad social change in a world that needs the help. Bill Novelli, Professor, McDonough School of Business, Georgetown University, former CEO, AARP and founder, Porter Novelli and the Campaign for Tobacco–Free Kids
I m unaware of a more substantive treatise on social marketing and social change. Theoretically based; pedagogically focused; transdisciplinary; innovative; and action oriented: this book is right for our time, our purpose, and our future thinking and action. Robert Gold, MS, PhD, Professor of Public Health and Former Dean of the School of Public Health at the University of Maryland, College Park
This book –– like its author –– is innovative and forward–looking, yet also well–grounded in the full range of important social marketing fundamentals. Edward Maibach, MPH, PhD, University Professor and Director, Center for Climate Change Communication, George Mason University

Specificaties

ISBN13:9780470936849
Taal:Engels
Bindwijze:paperback
Aantal pagina's:592
Verschijningsdatum:2-4-2013
Hoofdrubriek:Marketing

Lezersrecensies

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Inhoudsopgave

Figures and Tables xi
Acknowledgments xiii
Preface xix
The Author xxv

Chapter 1 The History and Domains of Social Marketing 1
Learning Objectives 2
The Change We Need: New Ways of Thinking About Social Issues 2
Wicked Problems and Their Solution 5
Why Use Social Marketing? 9
What Is Social Marketing? 13
A Historical Perspective 15
Summary 30
Key Terms 31
Discussion Questions 31

Chapter 2 Principles of Social Marketing 33
Learning Objectives 34
The Characteristics of Social Marketing 34
How Can We Use Social Marketing? 38
Strategic Social Marketing 41
Ethics for Social Marketing 70
Summary 72
Key Terms 73
Discussion Questions 74

Chapter 3 Determinants, Context, and Consequences for Individual and Social Change 75
Learning Objectives 76
Why Use Theory? 77
From Individual to System Levels of Analysis: Changing Scales of Reality 91
Mindspace 97
Shifting from Individuals to Markets 115
Summary 119
Key Terms 120
Discussion Questions 121

Chapter 4 Segmentation and Competition 123
Learning Objectives 124
Segmentation 124
Competition 143
Summary 153
Key Terms 154
Discussion Questions 154

Chapter 5 Moving from Descriptions of People to Understanding, Empathy, and Insight 157
Learning Objectives 158
The Depth Deficit 160
Priority Group Personas or Archetypes 163
The Creative Brief 169
The Vital Function of the Planner 175
Insight 177
Designing Research for Empathy, Insight, and Inspiration 184
Summary 202
Key Terms 203
Discussion Questions 203

Chapter 6 The Consumer Experience as the Marketer s Touchpoint 205
Learning Objectives 206
Going Out of Our Heads 207
Exploratory Formative Research: Online Health Information Behaviors 215
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          Social Marketing and Social Change – Strategies and Tools for Health, Well–being, and the Environment