The Turn The Ship Around! Workbook

Imagine a World

Part 1: Mechanisme for starting over
1. Think anew about leadership
2. Thinking long-term, even beyond your tenure at the organization
3. Care but don’t care
4. Be curious
5. Do something different
6. Create leaders not followers
7. Achieve excellence, don’t just avoid errors

Part 2: Mechanism for control
8. Push authority to information
9. Act your way to new thinking
10. Short, early conversations make effective work
11. Use “I Intend to…” to create leaders at every level
12. Return the problem unsolved
13. Eliminate Top- Down monitoring systems
14. Think out loud
15. Embrace the inspectors

Part 3: Mechanism for competence
16. Take deliberate action
17. We learn (Everywhere, all the time)
18. Don’t brief, certify
19. Continually and consistently repeat the message
20. Specify goals, not methods

Part 4: Mechanism for clarity
21. Take care of your people and build trust
22. Use your legacy for clarity
23. Use guiding principles for decision criteria
24. Immediately reward desired behaviors
25. Begin with the end in mind
26. Encourage a questioning attitude over blind obedience
27. Implementing intent-based leadership and building leaders

Part 5: Final mechanism and conclusion
28. Don’t empower, emancipate
29. Ripples

Intent-based leadership manifesto

Appendix: Summary of practice from ‘Turn the Ship around!’

Acknowledgments