System Center 2012 R2 Configuration Manager Unleashed

Foreword   x
Introduction   1

PART I:  OVERVIEW
Chapter 1   People-Centric IT   5
Microsoft’s People-Centric IT Philosophy   6
   Enabling Users for People-Centric IT   7
   Unifying Your Environment for People-Centric IT   8
   Protecting Your Data in a People-Centric IT World    9
People-Centric IT and ConfigMgr 2012 R2 with Windows Intune    9
   Enabling Users with ConfigMgr 2012 R2 and Windows Intune   10
   Unifying Your Environment with ConfigMgr 2012 R2 and Windows Intune   12
   Protecting Your Data with ConfigMgr 2012 R2 and Windows Intune   13
People-Centric IT and Windows Server 2012 R2   14
   Enabling Users with Windows Server 2012 R2   14
   Unifying Your Environment with Windows Server 2012 R2   16
   Protecting Your Data with Windows Server 2012 R2   16
People-Centric IT and Microsoft Azure Active Directory   17
Summary   18
Chapter 2   What’s Changed Since Configuration Manager 2012 RTM   19
Administration Changes   19
   Configuring Database Replication   20
   Configuring Internet Proxy Server on Each Site System   24
   Windows Intune Integration and Extensions for Windows Intune   25
   Software Update Points   25
   Certificate Profiles   27
   Client Settings   27
   Security   28
   Distribution Points (DPs)   28
   Automatic Client Upgrade   31
   Network Access Accounts   32
   PowerShell Support   32
Assets and Compliance   34
   Collections   34
   Compliance Settings   37
Software Library   38
   Application Management   38
   Software Updates   39
   Operating System Deployment   41
Monitoring Changes   42
   Alerts   43
   Reporting   43
   Distribution Status   43
   Deployment Status   44
   Client Operations   44
Other Improvements   44
   Setup and Recovery   45
   Client and Client Experience   48
Summary   58

PART II:  DEEP DIVE
Chapter 3   User Data and Profiles   61
User Data and Profiles Overview   61
User Data and Profiles Prerequisites   62
Configuring User Data and Profiles   64
   Using Folder Redirection   64
   Using Offline Files   67
   Using Roaming User Profiles   70
   Roaming Profiles, Folder Redirection, and Offline Files in a Mash-Up   74
Deploying User Data and Profiles Configuration Items   75
Reporting User Data and Profiles Compliance   76
Summary   76
Chapter 4   New Application Deployment Types   77
Application Overview   77
   Definition of an Application   77
   Defining Deployment Types   78
What’s New for Applications Since ConfigMgr 2012 RTM   78
Support for Write Filters in Windows Embedded   79
Working with Virtual Applications   81
   Creating a Microsoft Application Virtualization 5 Deployment Type   82
   Using App-V Virtual Environments   83
   Creating an App-V Virtual Environment   84
Deploying Applications to Mobile Devices   85
   Creating Application Store Deployment Types   86
   Sideloading Applications   93
   Using VPN Profiles in Your Applications   104
Deploying Software to OS X, Linux, and UNIX Platforms   105
   Deploying Applications to Apple OS X Computers   105
   Deploying Software to Linux and UNIX   108
Deploying Web Applications   111
Best Practices for Working with Applications   112
   Best Practices for Installing Software   112
   Best Practices for Working with Applications in Task Sequences   115
Summary   116
Chapter 5   On-Premise Cross-Platform Support   117
Supported Platforms   117
   Cross-Platform Agent Architecture   119
   Cross-Platform Agent Communication   120
   Client Agent Settings   120
Cross-Platform Settings   121
   Linux/UNIX Requirements   121
   OS X Requirements   121
   Firewall Ports   125
   Downloading Client Agents   126
Cross-Platform Agent Deployment   126
   Deploying the Linux/UNIX Client   127
   Deploying the OS X Client   129
   Uninstalling or Reinstalling Linux/UNIX   132
   Uninstalling OS X   134
Cross-Platform Agent Components   134
   Settings Management   134
   Software Inventory   135
   Hardware Inventory   136
Client Agent Commands   143
Troubleshooting with Log Files   143
   Linux/UNIX Log Files   143
   Verbose Logs   144
   OS X Log Files   144
Summary   145
Chapter 6   What’s New in Operating System Deployment   147
The Alphabet Soup of Prerequisites   148
   Operating System Version Support   149
   Boot Images   151
Windows Setup Support Change   155
Deployment Control   160
Deployment Monitoring   164
New Task Types   166
New Built-In Task Sequence Variables   175
UEFI Support   176
Virtual Hard Disks and Windows To Go   180
   Deploying to and Maintaining VHDs   180
   Deploying WTG Media   183
Other Improvements   185
   Offline Servicing   185
   Driver Package Export and Import   186
   Unknown Computer Cleanup   187
   Prestaged Media   188
   Content Prestaging   189
   Task Sequence Size Ceiling   190
Troubleshooting Hints and Tips   190
   Reviewing SMSTS.log   191
   Using SMSPXE.log   191
   SMSTSErrorDialogTimeout   192
   Power Scheme   193
   Pausing a Task Sequence   193
   Windows 8.1 Wireless Network Prompt   195
Summary   . 196

PART III:  JOURNEY TO THE CLOUD
Chapter 7   Using the Intune Connector   199
Getting Started with the Intune Connector   199
Synchronizing AD with Microsoft Azure AD   200
   Creating a Windows Intune Instance and Azure AD Namespace   200
   Installing the Directory Synchronization Tool   204
MDM Prerequisites   209
   Managing Windows 8.1 Devices   210
   Managing Windows Phone 8.x Devices   212
   Managing iOS Devices   215
Installing the Windows Intune Subscription and Connector   220
   Creating the Intune Subscription   220
   Adding the Windows Intune Connector Site System Role   231
   Confirming the Installation of the Subscription and Connecter Role   232
   Removing or Overriding an Existing Intune Subscription   236
Receiving Feature Updates Using the Extensions for Windows Intune   238
Summary   241
Chapter 8   Mobile Device Management in Configuration Manager 2012 R2   243
Understanding Mobile Device Management Challenges   244
Prerequisites of Mobile Device Management   246
Enrolling Mobile Devices   248
   Enrolling Windows Phone 8 Devices   249
   Enrolling Windows 8.1 Devices   251
   Enrolling iOS Devices   252
   Enrolling Android Devices   254
Inventorying Mobile Devices   254
   Available Discovery and Inventory Data   255
   Personal Versus Company-Owned Devices   259
Managing Mobile Device Settings   259
   Configuration Items for Mobile Devices   260
   Creating Custom Configuration Items for Mobile Devices   267
   Remote Connection Profiles   267
   Company Resource Access   271
Deploying Applications to Mobile Devices   281
   Defining Application Information   282
   Using the Company Portal   285
Retiring/Wiping Mobile Devices   288
Troubleshooting   290
   Log Files on Site Server   291
   Log File on iOS Devices   291
   Log File on Windows Phone 8.x Devices   291
   Log File on Android Devices   291
   Troubleshooting Windows 8.1 OMA-DM Devices   293
Summary   293

PART IV:  APPENDIXES
Appendix A   About Windows Intune   297
Introduction to Windows Intune   297
   Intune Comes Into Focus   298
   Microsoft Strategic Direction Announcement   299
Mobile Device Management Features   300
   Device Management   301
   Device Inventory   301
   Policy Settings Management   303
   Application Distribution and the Windows Intune Company Portal   303
   Device Retirement and Remote Wipe   310
Windows Intune Licensing and Supported Architectures   311
   Unified Architecture   311
   Cloud-Only Architecture   312
The Windows Intune Connector and Subscription   314
Appendix B   Reference URLs   315
General Resources   315
Microsoft’s Configuration Manager Resources   322
Other Configuration Manager Resources   327
Blogs   331
Public Forums   332
Utilities   333
Appendix C   Available Online   335
Setting SMSTSPreferredAdvertID   335
Creating an OfflineImageServicing Folder   335
Viewing the Current Drive Letter Set   336
Pausing a Task Sequence   336
Live Links   336
Index   337