Vincent R. Waldron
Communicating Emotion at Work
Gebonden Engels 2011 9780745648958Levertijd ongeveer 16 werkdagen
Gratis verzonden
Samenvatting
Communicating Emotion at Work chronicles the rich emotional experiences of employees drawn from a broad cross-section of industries and occupations. It takes a decidedly positive approach, recognizing that emotional communication is a vital and creative response to the challenges of life in complex organizations. The text introduces readers to the engaging and cross-disciplinary body of research that has emerged around organizational emotion. At the same time, each chapter is steeped in real-life emotional narratives, concrete examples, and the contemporary trends that are changing the emotional tenor of work.
Specificaties
ISBN13:9780745648958
Taal:Engels
Bindwijze:Gebonden
Aantal pagina's:200
Uitgever:John Wiley and Sons Ltd
Lezersrecensies
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Inhoudsopgave
List of Figures and Tables.
Preface
1 Emotional Connections: Intersections of Communication, Work, and Feeling.
2 Communicating Emotion: Levels of Organization and Forms of Expression.
3 Emotional Occupations.
4 Work Relationships: Getting Emotional with Peers, Supervisors, and Others.
5 Emotion and Organizational Morality.
6 Emotional Trends.
References.
Preface
1 Emotional Connections: Intersections of Communication, Work, and Feeling.
2 Communicating Emotion: Levels of Organization and Forms of Expression.
3 Emotional Occupations.
4 Work Relationships: Getting Emotional with Peers, Supervisors, and Others.
5 Emotion and Organizational Morality.
6 Emotional Trends.
References.
Rubrieken
- advisering
- algemeen management
- coaching en trainen
- communicatie en media
- economie
- financieel management
- inkoop en logistiek
- internet en social media
- it-management / ict
- juridisch
- leiderschap
- marketing
- mens en maatschappij
- non-profit
- ondernemen
- organisatiekunde
- personal finance
- personeelsmanagement
- persoonlijke effectiviteit
- projectmanagement
- psychologie
- reclame en verkoop
- strategisch management
- verandermanagement
- werk en loopbaan