Communicate to Win : Learn the Secrets of Successful Communication and Presentation

Paperback Engels 2009 2e druk 9780749456450
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Samenvatting

Richard Denny is famous for his powers of communication, whether he's training hundreds of salespeople, getting his message across in his best-selling books or delivering charismatic speeches. "Communicate to Win" is full of sound, practical advice on every aspect of business and personal communication, such as how to: help people to like you, understand what motivates people, use the telephone effectively; excel at one-to-one conversation, develop your emotional intelligence, master a good writing style and give a great public presentation.

Whatever your professional or personal goals in life, Communicate to Win will help you to get your message across or make a first-rate presentation - and the better you can communicate, the more you will achieve.

Specificaties

ISBN13:9780749456450
Taal:Engels
Bindwijze:paperback
Aantal pagina's:160
Uitgever:Kogan Page
Druk:2
Verschijningsdatum:3-8-2009

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Inhoudsopgave

00. Introduction

Section - ONE: Communication Skills
01. The Importance of Communication
02. Interpersonal Communication
03. Helping People to Like You
04. Dealing with People
05. Giving and Taking Instruction Effectively
06. Body Language
07. Written Communication: The most dangerous form of communication
08. Telephone Communication
09. Meetings

Section - TWO: Presenting to Win
10. Presentation Skills
11. Nervous Tension
12. Preparation
13. Content
14. Your Audience
15. Visual Aids
16. Your Appearance & Attitude
17. Delivery
18. Develop Good Habits
19. Ditch the Bad Habits
20. Questions

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        Communicate to Win : Learn the Secrets of Successful Communication and Presentation