Stormy Skies

Airlines in Crisis

Gebonden Engels 2010 9780754678878
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Samenvatting

As the airline industry struggles to extricate itself from its latest crisis, the time has come to examine the fundamentals of airline business strategy in a more innovative way and find answers to the questions, "What went wrong?" and "Why didn't we see it coming?". Stormy Skies captures the key issues that determine a viable airline industry in an increasingly globalised world and calls for more radical business thinking to ensure that mistakes are avoided in future. It looks at the airline business through the eyes of both the airlines themselves and also their customers, drawing upon the experience and views of industry personalities.

Specificaties

ISBN13:9780754678878
Taal:Engels
Bindwijze:Gebonden
Aantal pagina's:178
Uitgever:Taylor & Francis Ltd

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Inhoudsopgave

Chapter 1 ‘I Should Have Known Better’: A History of Crisis and Prediction; Chapter 2 ‘Tomorrow Never Knows’: Forecasting Aircraft Capacity; Chapter 3 ‘Love Me Do’: The Changing Nature of Traveller Expectations; Chapter 4 ‘I Want To Hold Your Hand’: Airline Consolidation; Chapter 5 ‘You Never Give Me Your Money’: Pricing and Revenue Management; Chapter 6 ‘With a Little Help From My Friends’: Social Media; Chapter 7 ‘Strawberry Fields Forever’: The Environment; Chapter 8 ‘Here Comes the Sun’: 20–20 Vision;

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€ 98,86
Levertijd ongeveer 11 werkdagen
Gratis verzonden

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