Cognitive Interviewing
A Tool for Improving Questionnaire Design
Paperback EN 2004 9780761928041Samenvatting
The design and evaluation of questionnaires and other written and oral materials is a challenging endeavor, fraught with potential pitfalls. This book describes a means of systematically developing survey questions through investigations that intensively probe the thought processes of individuals who are presented with those inquiries.
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- advisering
- algemeen management
- coaching en trainen
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- reclame en verkoop
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- verandermanagement
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