Escape Fire
Designs for the Future of Health Care
Gebonden Engels 2003 9780787972172Samenvatting
Spanning a decade (1992-2002), these speeches echo the theme that our health care system needs fundamental change and a revolutionary new design. Throughout the book, Berwick identifies innovations and ideas from a number of surprising sources—a girls' soccer team, a sinking ship, and the safety standards at NASA. Escape Fire takes its title from the 1949 Mann Gulch tragedy in which thirteen young firefighters were trapped in a wildfire on a Montana hillside. The firefighter's leader, Wag Dodge, devised a creative solution for avoiding the encroaching fire. He burned a patch of grass and lay down in the middle of the scorched earth. His team refused to join him, and most perished in the fire. Dodge survived. Berwick applies the lessons learned from the catastrophe to our ailing health care system—we must not let ingrained processes obstruct life-saving innovation.
Not content to simply define the problems with our flawed system, Berwick outlines new designs and suggests practical tools for change: name the problem, build on success, take leaps of faith, look outside of the medical field, set aims, understand systems, make action lists, and—the most fundamental of all—never lose sight of the patient as the central figure.
Specificaties
Lezersrecensies
Inhoudsopgave
Acknowledgments xv
Introduction xix
Frank Davidoff, MD
1. Kevin Speaks 1
2. Buckling Down to Change 11
3. Quality Comes Home 43
4. Run to Space 61
5. Sauerkraut, Sobriety, and the Spread of Change 93
6. Why the Vasa Sank 127
7. Eagles and Weasels 155
8. Escape Fire 177
9. Dirty Words and Magic Spells 211
10. Every Single One 239
11. Plenty 269
About the Author 297
About the Commentary Authors 299
Index 305
Rubrieken
- advisering
- algemeen management
- coaching en trainen
- communicatie en media
- economie
- financieel management
- inkoop en logistiek
- internet en social media
- it-management / ict
- juridisch
- leiderschap
- marketing
- mens en maatschappij
- non-profit
- ondernemen
- organisatiekunde
- personal finance
- personeelsmanagement
- persoonlijke effectiviteit
- projectmanagement
- psychologie
- reclame en verkoop
- strategisch management
- verandermanagement
- werk en loopbaan
