Applications of Quality Control in the Service Industries

Gebonden Engels 1985 9780824774660
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This book discusses basic concepts, principles, and quality characteristics in the service industries, an understanding of the techniques and their applications. It helps to close the gap between proven principles and successful applications.

Specificaties

ISBN13:9780824774660
Taal:Engels
Bindwijze:Gebonden
Aantal pagina's:432
Uitgever:Taylor & Francis Inc

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Inhoudsopgave

"Service Industry Applications Banking Insurance Federal Government State and Local Governments Health Services Statistics Empirical Distributors Theoretical Distributions Sampling, Sample Designs, and Sample Sizes Relationship Analysis Tests and Experiments Techniques Quality: Its Nature, Measurement, and Attainment Exploratory Control by Time Plots Control by Shewhartial Charts Control by Lot Sampling Detection Sampling Appendix Selected Annotated Bibliography of Books and Pamphlets "

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          Applications of Quality Control in the Service Industries