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Assertiveness

How To Be Strong In Every Situation

Paperback Engels 2013 9780857083685
Verkooppositie 3437
Verwachte levertijd ongeveer 8 werkdagen

Samenvatting

How to overcome challenges with confidence
No matter how successful we are, we all face stressful and hard–to–handle challenges in daily life, and if we want to be as happy and healthy as we can we must learn to assert ourselves, make our voices heard and approach life with confidence and self–assurance.
This book is a roadmap to help you navigate your way through those challenging opportunities, hurdles and milestones. Taking universal scenarios case by case, and packed with practical tips, this inspiring, down–to–earth book will give you the tools to build your self–esteem and become happier, healthier, and in control of your own destiny.

-Written in an approachable style which posits practical solutions to a range of universal problems

-Deals with assertiveness in business, family, social situations and all areas of life

-Covers topics like dealing with your boss , dealing with finances , asking for a pay rise , saying no at work

Specificaties

ISBN13:9780857083685
Taal:Engels
Bindwijze:paperback
Aantal pagina's:238
Uitgever:Capstone
Verschijningsdatum:22-3-2013
Hoofdrubriek:Algemeen management

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Inhoudsopgave

Introduction 1

Part One 5
1 What is Assertion? 7
2 Win–Win 29
3 It s All in the Mind 47
4 Assertive Communication 85

Part Two 125
5 Getting the Respect You Deserve at Work 129
6 Getting the Best Out of People at Work 141
7 Handling Dif. cult Behaviour and Coping with Con0 ict 155
8 Being Assertive in Meetings and Presentations 167
9 Families Who d Have em? 181
10 Friends, Neighbours and Social Occasions 193
11 Getting the Service You Deserve 205
Sustaining Your Assertion 217
About the Authors 225
Acknowledgements 227
Index 229

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        Assertiveness