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Managing a Global Workforce

Paperback Engels 2023 4e druk 9781032161457
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Managing a Global Workforce examines important human resource management issues and practices in today’s global marketplace, helping current and future managers and leaders, regardless of nationality, in making effective human talent management decisions for optimal organizational performance.

This fourth edition includes significant updates to reflect recent global developments affecting the management of global HRM, including the following: The COVID-19 pandemic and its impact on new work expectations/arrangements The Great Resignation AI and automation Managing diversity, equity, and inclusion Climate change Emerging economies; and CSR/ethics/sustainability

The new edition also includes several new opening and closing brief cases to promote applied reflection and discussion, as well as updated references to important research. With its practical, real-world emphasis, including frequent use of current examples, the text also serves as a useful resource for guiding the global workforce management and decision-making of current and future general managers and human resource practitioners.

This book is essential reading for general graduate and undergraduate business students, as well as those in specialty programs in International Business and Human Resources.

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Inhoudsopgave

TABLE OF CONTENTS

Preface......................................................................................................................
  1. Introduction and Overview..............................................................................
  2. Opening Scenario: Trading Places in Global TradeIntroductionGlobal Market ContextInternal Company Factors Influencing HRMKey Perspectives in Global Workforce ManagementBook OverviewSummaryQuestions for Opening Scenario AnalysisCase 1.1. The United Nations of BananasCase 1.2: Social Expat-Preneurs: Key Agents for Building a Better WorldRecommended Website ResourcesRecommended ReadingsReferences
  3. The Global Labor Market: Challenges and Prospects
  4. Opening Scenario: Finland’s Efforts to Attract Global TalentIntroductionThe Demograpic Impact of the Covid-19 Pandemic Changes in Labor Force Demographics and MigrationEmergence of the Contingent WorkforceOffshore Sourcing Versus OnshoringGlobal Workforce Management ChallengesSummaryQuestions for Opening Scenario AnalysisCase 2.1. The Chinese are Moving to Africa to Make ShoesCase 2.2. India is Sending Jobs AbroadRecommended Website ResourcesRecommended ReadingsReferences
  5. Cultural Foundations of International HRM
  6. Opening Scenario: How Multicultural Teams SucceedIntroductionUnderstanding CultureMajor Models of International CultureFinal Caveats on Culture and Global Workforce ManagementSummaryQuestions for Opening Scenario AnalysisCase 3.1. Cross-Cultural Assessment Over a Cup of CoffeeCase 3.2. Culture Conflict South of the Border, Down Mexico WayRecommended Website ResourcesRecommended ReadingsReferences
  7. Successful MNC Strategy Through International HRM
  8. Opening Scenario: How Do MNCs Compete in Emerging Markets?IntroductionMNC Competitive StrategiesStructuring for Optimal Global PerformanceIncreased Role of HR Management in Cross-Border Strategic Alliances and Mergers and AcquisitionsParadigm Shift of International HRM from Contingency Model to Global Talent Management Process Development ModelSummaryQuestions for Opening Scenario AnalysisCase 4.1. Roadblocks to India’s Apollo Tires’ Acquisition of U.S.’s Cooper TireCase 4.2. Is Accenture’s Global Face Really a Facade?Recommended Website ResourcesRecommended ReadingsReferences
  9. Global Human Resource Planning
  10. Opening Scenario: Who are Our Employees, Anyway?IntroductionStrategy Link to Work Demand and Labor SupplyJob Design for Meeting Global Strategy Work DemandSources of Global Labor Supply for Meeting Work DemandHR Planning for the Longer TermSummaryQuestions for Opening Scenario AnalysisCase 5.1. Gender Discrimination in Japan: Growing Challenges and Opportunities Case 5.2. HR Planning for Dexterity Capability in the Face of Uncertainty and Rapid ChangeRecommended Website ResourcesRecommended ReadingsReferences
  11. Global Staffing
  12. Opening Scenario: Global Staffing at ShellIntroductionKey Factors Affecting Global StaffingGlobal Workforce Recruitment Global Workforce Selection SummaryQuestions for Opening Scenario AnalysisCase 6.1. Brazil’s Economic Boom Needs More TalentCase 6.2. MNC Staffing Practices and Local Anti-Discrimination LawsRecommended Website ResourcesRecommended ReadingsReferences
  13. Global Learning and Development
  14. Opening Scenario: Well-Intentioned but Misguided Expatriate Preparation and TrainingIntroductionStrategic Role of Learning and DevelopmentKey Concepts for Guiding Global Learning and DevelopmentTraining Imperatives for the Global WorkforceBuilding Global AlignmentLearning Considerations for Assigned ExpatriatesSpecial Learning Considerations for Female ExpatriatesHCN Learning ConsiderationsSummaryQuestions for Opening Scenario AnalysisCase 7.1. Safety Training Insights for Women Expats in IndiaCase 7.2. HCN Supervisory Training NeedsRecommended Website ResourcesRecommended ReadingsReferences
  15. Managing International Assignments
  16. Opening Scenario: Expatriate Innocence AbroadIntroductionThe Expatriation CycleConsiderations for Different Types of ExpatriatesFlexible and Virtual Types of Global MobilitySummaryQuestions for Opening Scenario AnalysisCASE 8.1. Working in a Sheltered Enclave in Kuala Lumpur, MalaysiaCase 8.2. Re-Entry Shock: A Family AffairRecommended Website ResourcesRecommended ReadingsReferences
  17. Global Workforce Performance Management
  18. Opening Scenario: Puzzling Performance AppraisalIntroductionPerformance Management ProcessImportant Global Performance Management ConsiderationsPlanning and Implementing Global Performance AppraisalsSummaryQuestions for Opening Scenario AnalysisCase 9.1. Overcoming Gender Stereotyping in Performance ManagementCase 9.2. Customizing HCN Performance Appraisal DesignRecommended Website ResourcesRecommended ReadingsReferences
  19. Managing Compensation and Rewards for a Global Workforce
  20. Opening Scenario: Challenges in International Pay EquityIntroductionKey Practices for Managing International CompensationKey Considerations for Expatriates, HCNs, and TCNsSummaryQuestions for Opening Scenario AnalysisCase 6.1. Brazil’s Economic Boom Needs More TalentCase 6.2. MNC Staffing Practices and Local Anti-Discrimination LawsRecommended Website ResourcesRecommended ReadingsReferences
  21. Optimizing the Employment Relationship


Opening Scenario: Workplace Demoralization or Engagement: A Laissez-Faire Roll of the Dice

Introduction

Current ER Issues

Role of MNCs in Global Employee Relations

Important MNC Practices for Effective Global ER

Role of Labor Unions in Global ER

Summary

Questions for Opening Scenario Analysis

Case 11.1. Planning for an Impending Pandemic

Case 11.2. Providing Expatriate EAP and Other Personal Care Services

Recommended Website Resources

Recommended Readings

References

Index

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