Dealing with Disputes and Conflict
A Self-Help Tool-Kit for Resolving Arguments in Everyday Life
Paperback Engels 2022 1e druk 9781032328409Samenvatting
• Includes practical and evidence-based tools for resolving disputes and conflict, that can be applied to a range of contexts, and used by lay people, and people working in other roles, for example, managers; human resource staff; faith groups; Local authority employers and managers; social work/care; schools; counsellors; therapists; NHS staff; politicians
• Does not provide a short-cut to qualifying as a professional mediator, but applies professional mediation principles to everyday scenarios, and serves as a ‘taster’ for anyone considering the training process and career in mediation in the future
• Shows how well-timed strategic interventions bring an important sense of intentionality and a purposeful structure to chaos, which in turn empowers participants to move from what feels like a crisis towards constructive communication, and on to a creative future-focussed option development
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- advisering
- algemeen management
- coaching en trainen
- communicatie en media
- economie
- financieel management
- inkoop en logistiek
- internet en social media
- it-management / ict
- juridisch
- leiderschap
- marketing
- mens en maatschappij
- non-profit
- ondernemen
- organisatiekunde
- personal finance
- personeelsmanagement
- persoonlijke effectiviteit
- projectmanagement
- psychologie
- reclame en verkoop
- strategisch management
- verandermanagement
- werk en loopbaan