Retaining Expert Knowledge

What to Keep in an Age of Information Overload

Gebonden Engels 2018 9781138296367
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Samenvatting

Retaining Expert Knowledge is a training resource, but it is also a business resource. As knowledge proliferates and organizational culture rapidly changes, now is the time to step back and determine what has been important to your organization’s success, where the organization is today, and what it will take to stay in the game tomorrow.

Your company houses knowledge, skills, attitudes, intellectual property, trade secrets, company culture, and individuals who will never be replicated exactly as they are today. Because they have demonstrated value in the past and are demonstrating value today, these treasures are worth preserving. This book shows how to preserve these valuable assets today for tomorrow’s successes.

Specificaties

ISBN13:9781138296367
Taal:Engels
Bindwijze:Gebonden
Aantal pagina's:234
Uitgever:Taylor & Francis Ltd

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Inhoudsopgave

Part 1: The Outflow of Corporate Knowledge. 1. The Largest Generation Leaves a Gap. 2. Prioritize Your Corporate Assets. 3. Succession Planning with Your SMEs. 4. The Experts’ Discernment. Part 2: Knowledge Management in the Age of Exponential Technological Advances. 5. Collection, Storage, and Delivery Challenges for Capturing Expertise. 6. Creating a Tech Plan for Capturing Expertise. 7. The Benefits of Terrific Technology. 8. Assessing Future Learning Needs in An Age of Industrial Dislocation. Part 3: The Nature of Expertise and the Art of Managing Experts. 9. The Nature of Expertise. 10. Knowledge Capture Using Experts within the Proven ADDIE Framework. 11. Managing the 10 Types of Experts. 12. Tips, Tools, and Checklists for Wrangling Experts. 13. Experts of the Future.

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