Stephen Robbins,
Stephen P. Robbins,
Philip Hunsaker,
Philip L. Hunsaker
e.a.
Training in Interpersonal Skills: TIPS for Managing People at Work
Pearson New International Edition
Paperback Engels 2013 9781292020693Levertijd ongeveer 9 werkdagen
Gratis verzonden
Samenvatting
For undergraduate and graduate courses in organisational behaviour and human resources.
An applied approach to developing and practicing interpersonal skills.
By developing and practicing the material in Training in Interpersonal Skills, students can learn how to build productive relationships for any situation. This text also helps students master the skills necessary for personal and organisational effectiveness such as self-management, communication, teaming, and problem solving.
The sixth edition includes several new pedagogical tools–such as self-assessment quizzes, exercises, cases, etc.–and information on the importance and usage of social networking.
Specificaties
ISBN13:9781292020693
Taal:Engels
Bindwijze:Paperback
Aantal pagina's:384
Uitgever:Pearson Education
Hoofdrubriek:Personeelsmanagement, Strategisch management
Lezersrecensies
Wees de eerste die een lezersrecensie schrijft!
Inhoudsopgave
- 1. Skills: An Introduction
- 2. Self-Awareness: A Point of Departure
- 3. Self-Management: Clarifying Values, Setting Goals, and Planning
- 4. Applying Emotional Intelligence
- 5. Sending Interpersonal Messages
- 6. Listening and Reading Nonverbal Messages
- 7. Providing Feedback
- 8. Communicating Across Cultures
- 9. Goal Setting
- 10. Coaching, Counseling, and Mentoring
- 11. Empowering People Through Delegation
- 12. Politicking
- 13. Applying Leadership Style
- 14. Managing Change
- 15. Facilitating Teamwork
- 16. Valuing Diversity
- 17. Ethical Decision Making
- 18. Creative Problem Solving
- 19. Resolving Conflicts
- 20. Persuading
- 21. Negotiating
Rubrieken
- advisering
- algemeen management
- coaching en trainen
- communicatie en media
- economie
- financieel management
- inkoop en logistiek
- internet en social media
- it-management / ict
- juridisch
- leiderschap
- marketing
- mens en maatschappij
- non-profit
- ondernemen
- organisatiekunde
- personal finance
- personeelsmanagement
- persoonlijke effectiviteit
- projectmanagement
- psychologie
- reclame en verkoop
- strategisch management
- verandermanagement
- werk en loopbaan