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Conflict Management

Pearson New International Edition

Paperback Engels 2013 1e druk 9781292039992
€ 83,74
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Samenvatting

Becoming an effective negotiator is a universal skill that can benefit all. Unlike other books, Conflict Management explores how to develop this universal skill, using a very individual, personalised approach. Grounded in theory and research, it examines the psychological and sociological factors inherent in the negotiation process. It explores the complexities of negotiations, by looking at how conflict is related and how temperaments and personality traits impact the process. Filled with exercises, self-assessment tools, examples, and cases, the book links theory to practice and gives readers an opportunity to develop, practice, and perfect their own unique set of negotiation skills.

Specificaties

ISBN13:9781292039992
Taal:Engels
Bindwijze:Paperback
Aantal pagina's:304
Druk:1

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Inhoudsopgave

  1. 1. Defining Negotiation and Its Components
  2. 2. Personality
  3. 3. Conflict
  4. 4. Negotiation Style
  5. 5. Key Negotiating Temperaments
  6. 6. Communicating in Negotiation
  7. 7. A Note on Cultural and Gender Differences
  8. 8. Interests and Goals in Negotiation
  9. 9. Understanding the Importance of Perception in Negotiation
  10. 10. Effects of Power in Negotiation
  11. 11. Asserting Yourself
  12. 12. Principles of Persuasion
  13. 13. Rules of Negotiation & Common Mistakes
  14. 14. The Negotiation Process and Preparation
  15. 15. Alternative Styles, Strategies, & Techniques of Negotiation
  16. 16. Team Negotiation
  17. 17. Negotiation in Leadership and Public Relations
  18. 18. Third-Party Intervention
  19. 19. Using Your Personal Negotiating Power
  20. 20. Post-Negotiation Evaluation

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€ 83,74
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