Rick Maurer,
Nigel Hooper
Feedback Toolkit
16 Tools for Better Communication in the Workplace, Second Edition
Paperback Engels 2011 2e druk 9781439840931Levertijd ± 11 werkdagen
Gratis verzonden
Samenvatting
This book provides expert guidance on using feedback as a performance improvement tool. It includes many simple tools readers can use to improve feedback in their work unit. The book suggests that feedback works best when the giver and receiver realize that they are in a dance together.
Specificaties
ISBN13:9781439840931
Taal:Engels
Bindwijze:Paperback
Aantal pagina's:82
Uitgever:Taylor & Francis
Druk:2
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Inhoudsopgave
Using the Toolkit. About Feedback. When Feedback Works. What Gets in the Way. General Guidelines. Applying the Guidelines. The Importance of Dialogue. Tools for Giving Feedback. Learning from Mistakes. A "What Are We Doing" Meeting. Expectations for Exchange. Project Debriefing. How’s Our Team Doing? Management by Wandering Around. Positive Feedback for Teams. Conducting a Performance Review. Acid Bath Feedback. Providing Feedback as a Mentor. Open-Book Management. Tools for Receiving Feedback. Preparing to Receive Feedback. Guidelines for Receiving Feedback. Don’t Forget SARA (Surprise, Anger, Rationalization, Acceptance).
Feedback from Staff. Feedback from Your Boss. Feedback from Peers. Feedback from a Coach. Feedback from Questionnaires.
Feedback from Staff. Feedback from Your Boss. Feedback from Peers. Feedback from a Coach. Feedback from Questionnaires.
Rubrieken
- advisering
- algemeen management
- coaching en trainen
- communicatie en media
- economie
- financieel management
- inkoop en logistiek
- internet en social media
- it-management / ict
- juridisch
- leiderschap
- marketing
- mens en maatschappij
- non-profit
- ondernemen
- organisatiekunde
- personal finance
- personeelsmanagement
- persoonlijke effectiviteit
- projectmanagement
- psychologie
- reclame en verkoop
- strategisch management
- verandermanagement
- werk en loopbaan