Understanding Everyday Incivility
Why Are They So Rude?
Paperback EN 2020 9781538141205Samenvatting
Diving into the annoying behaviors that color our day-to-day interactions with other people, author Shelley D. Lane considers why we label certain acts as rude, crude, or selfish and others as polite and proper. This book offers strategies for responding effectively and appropriately to what we may interpret as incivility.
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- advisering
- algemeen management
- coaching en trainen
- communicatie en media
- economie
- financieel management
- inkoop en logistiek
- internet en social media
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- reclame en verkoop
- strategisch management
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- werk en loopbaan
