Health Service Public Relations

A Guide to Good Practice

Paperback Engels 1995 1e druk 9781857750287
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Samenvatting

The first edition of this book was published at a time when the health service was less sensitive to its reputation and the effect this had on public confidence. Since then, health service reform, accountability and market forces have meant that all directors, managers, doctors and health professionals must communicate effectively, both internally and externally. This book, revised in the light of these changes, is a guide to the practical skills needed when communicating with patients, staff, the general public, opinion leaders, press, radio and television.

Specificaties

ISBN13:9781857750287
Taal:Engels
Bindwijze:Paperback
Aantal pagina's:198
Uitgever:CRC Press
Druk:1

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        Health Service Public Relations