Conversations with Things: UX Design for Chat and Voice
Paperback Engels 2021 9781933820262Samenvatting
Welcome to the future, where you can talk with the digital things around you: voice assistants, chatbots, and more. But these interactions can be unhelpful and frustrating—sometimes even offensive or biased. Conversations with Things teaches you how to design conversations that are useful, ethical, and human-centered—because everyone deserves to be understood, especially you.
Who this book is for
- Design practitioners involved in creating digital products, who are beginning their journey into conversational interfaces.
- Developers who have built voice or chatbot projects, but may not be familiar with advanced design – or even what it truly means to design something.
- Other non-technical members of the team, like PMs and BAs who need to understand the process, and sales reps new to conversational interface products.
Specificaties
Lezersrecensies
Rubrieken
- advisering
- algemeen management
- coaching en trainen
- communicatie en media
- economie
- financieel management
- inkoop en logistiek
- internet en social media
- it-management / ict
- juridisch
- leiderschap
- marketing
- mens en maatschappij
- non-profit
- ondernemen
- organisatiekunde
- personal finance
- personeelsmanagement
- persoonlijke effectiviteit
- projectmanagement
- psychologie
- reclame en verkoop
- strategisch management
- verandermanagement
- werk en loopbaan
