Management Technologies for E-Commerce and E-Business Applications

Keynote Speakers.- More Research Is Indeed Needed in E-commerce; Where Were Business Academicians When We Needed Them?.- Cool to Critical: Managing Web Services Now.- Panel Session.- Enforcing QoS: Myth or Reality?.- Managing Quality of Service.- Modeling of Service-Level Agreements for Composed Services.- The Architecture of NG-MON: A Passive Network Monitoring System for High-Speed IP Networks1.- Automated SLA Monitoring for Web Services.- Optimizing Quality of Service Using Fuzzy Control.- Measuring Qualit of Service.- Interaction Translation Methods for XML/SNMP Gateway.- Measuring Application Response Times with the CIM Metrics Model.- Quality Aspects in IT Service Management.- Service Architectures.- Replication and Notification Management in a Knowledge Delivery Network.- Delivering Service Adaptation with 3G Technology.- Remote Code Browsing, a Network Based Computation Utility.- Policy and Process.- Performance Study of COPS over TLS and IPsec Secure Session.- A Criteria Catalog Based Methodology for Analyzing Service Management Processes.- A Comparative Study of Policy Specification Languages for Secure Distributed Applications.- Fault Analysis.- Two Dimensional Time-Series for Anomaly Detection and Regulation in Adaptive Systems.- A Hot-Failover State Machine for Gateway Services and Its Application to a Linux Firewall.- Distributed Fault Localization in Hierarchically Routed Networks.