Katja Beitat
Trust and Incidents
The Dynamic of Interpersonal Trust between Patients and Practitioners
Paperback Engels 2015 9783658096694Levertijd ongeveer 9 werkdagen
Gratis verzonden
Samenvatting
Taking an interdisciplinary approach to conceptualise interpersonal trust between patients and medical practitioners, Katja Beitat introduces a unique model to describe the dynamics of trust building and deterioration with particular relevance to incidents in health care. Empirical findings from studies in Australia and Germany, the two systems focused on in this book, broadly support and expand the proposed dynamic model of trust. Specific communication, competence and care related aspects impact on the trust relationship between patients and practitioners which in return is considered essential for other trust relations in health care.
Specificaties
ISBN13:9783658096694
Taal:Engels
Bindwijze:paperback
Aantal pagina's:441
Uitgever:Springer Fachmedien Wiesbaden
Hoofdrubriek:Mens en maatschappij, Mens en maatschappij
Lezersrecensies
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Inhoudsopgave
Conceptualising Trust.- Communicating about Health Care Incidents.- Experiences of Patients and Medical Practitioners.- Factors Influencing Interpersonal Trust.- Recommendations for Future Research.
Rubrieken
- advisering
- algemeen management
- coaching en trainen
- communicatie en media
- economie
- financieel management
- inkoop en logistiek
- internet en social media
- it-management / ict
- juridisch
- leiderschap
- marketing
- mens en maatschappij
- non-profit
- ondernemen
- organisatiekunde
- personal finance
- personeelsmanagement
- persoonlijke effectiviteit
- projectmanagement
- psychologie
- reclame en verkoop
- strategisch management
- verandermanagement
- werk en loopbaan