Driving Networked Service Productivity

Paperback Engels 2020 9783658295790
Verwachte levertijd ongeveer 9 werkdagen

Samenvatting

Christofer F. Daiberl explores how to enhance the productivity of services delivered by a network of co-providers. Harnessing empirical insights and synthesizing contributions from service design, information systems, and engineering, the author develops a systematic productivity improvement technique. The technique supports practitioners to iteratively discover and seize opportunities to enhance productivity for their own organization, customers, and relevant co-providers. Reflecting on the overall results, five general design principles are proposed that support the development of new artifacts fostering truly productive services in a networked world.  

Specificaties

ISBN13:9783658295790
Taal:Engels
Bindwijze:paperback
Uitgever:Springer Fachmedien Wiesbaden

Lezersrecensies

Wees de eerste die een lezersrecensie schrijft!

Inhoudsopgave

The concepts of networked service delivery and networked service productivity.- Approaches for improving productivity from a network perspective.- The networked service productivity improvement technique.- Design principles for improving networked service productivity.  

Managementboek Top 100

Rubrieken

Populaire producten

    Personen

      Trefwoorden

        Driving Networked Service Productivity