Disruptive Workplaces
Create Your Sustainable & Future Proof Workenvironment
Paperback Engels 2024 1e druk 9789401405393Samenvatting
Disruptive Workplaces offers a fresh perspective on facility management (FM) and workplace design, adapted to the rapid changes of our times. This book presents a practical, step-by-step approach for creating a sustainable and future-proof work environment. Whether you are a facility manager, HR manager, Chief Happiness Officer, or a member of the management team, you will find relatable international examples and gain valuable tips & tricks. With an easy-to-follow plan, this book guides you towards effective change.
This book provides an insightful view of what facility management is today but also shows a glimpse of what to expect in the future. It offers examples and many use cases by experts from all over Europe and the Middle East. A must read for FMs and anybody who has a link to the industry, whether you are just starting your career or are a well-experienced FM professional. - Lara Paemen, Managing Director IFMA EMEA
Trefwoorden
facility management hybride werken duurzaamheid werkplekinrichting werkomgeving werkplekstrategie kantoorinnovatie smart buildings datagedreven facility management verandermanagement iwms esg werkgeluk bezettingsgraad gen z samenwerken neurodiversiteit iot facilitaire dienstverleners gebouwbeheer digitale transformatie werkplekanalyse werkplekcultuur outsourcing corporate branding vuca destep chief happiness officer cybersecurity digital twin
Trefwoorden
Specificaties
Lezersrecensies
Inhoudsopgave
What can you expect? 11
Why me? 12
CHAPTER 1 WHERE ARE WE TODAY? 14
What is Facility Management? 15
The dimensions of workplace and Facility Management 16
The workplace through the ages 20
The Copernican revolution 21
DESTEP: Facility Management as a mirror of the outside world 25
Corporate culture: Sinek explains the difference 29
What can you expect? 32
7 steps to success 33
CHAPTER 2 DATA IS KING 34
Occupancy rate 36
What data can be used where? 38
IoT: What do your devices tell you? 40
How do you proceed? 41
Different data for different roles 42
The office as a hotel? 46
7 steps to success 47
CHAPTER 3 BETWEEN CAVEMAN AND HERD ANIMAL 48
Covid changed everything 49
Away with ‘hybrid working’? 51
A new approach is required 52
Change management deserves full attention 52
Neurodiversity and design: Creating a workplace for everyone 56
Analysis, macro- and micro-planning: How do you arrange your workplace? 59
A workplace makeover 61
The workplace as a reflection of your business strategy 62
Final thoughts 66
7 Steps to success 69
CHAPTER 4 TECHNOLOGY THE ESSENTIAL BUILDING BLOCK 70
Why implement technology? 72
IWMS: The ultimate management system for Facility Managers 72
Where can you turn to? 73
What can you find in an IWMS? 74
Who benefits from IWMS? 75
CPIP: The future of IWMS 79
About smart buildings and digital twins 80
Stepping into the digital pool 82
The end goal: How was your digital day? 86
7 steps to success 87
CHAPTER 5 WITHOUT COOPERATION, THINGS WILL NOT
WORK OUT 88
FM as a spider in the web 90
Know-like-trust: The step-by-step plan towards better collaboration 91
The foundations of teamwork 92
Aligning objectives: Beware of the iceberg! 93
7 steps to success 97
CHAPTER 6 HAPPY EMPLOYEES ARE HAPPY TO STAY 98
Legal framework: Preventing psychosocial risks 100
Happy employees are productive employees 104
Brain, belonging, and balance: The three dimensions of employee happiness 104
Brain: How do you get (keep) employees ‘in the flow’? 105
Belonging: Building teamwork and engagement 107
A time and place for synchronous and asynchronous communication 108
Balance is essential for well-being 111
If you build it, they will work. It’s not that simple 112
Corporate branding 118
A handy checklist 118
7 steps to success 119
CHAPTER 7 SUSTAINABILITY LASTS THE LONGEST 120
The growing importance of sustainability 122
Work to be done on sustainability 125
Calculate your ESG factor 133
The importance of FM in ESG 135
7 steps to success 141
CHAPTER 8 THE FM SERVICE PROVIDER IN ALL ITS FACETS 142
How did we arrive at this ‘agile’ approach? 144
Sharing data: Your FM service provider as a partner in excellence 145
What outsourcing model is ideal for you now? 146
The EMEA market of FM service providers in a nutshell 148
Trends in the FM service providers’ market 150
A journey through the region – meet some striking FM service providers 152
Selecting FM service providers: A guide 159
Some closing thoughts 161
7 steps to success 163
CHAPTER 9 GEN Z: NOT A CONCERN BUT A BLESSING 165
Who are the generations in the workplace today? 166
How to keep Gen Z on board 168
Gen Z speaking 169
Gen Z at work 171
What is needed for a sustainable future-proof work environment? 175
How do we involve leadership? 175
How do we ensure lifelong learning? 175
Well-being takes centre stage 176
What have we learned from the workplace concept? 177
How does ESG fit into this story? 177
What technology do they need? 177
7 steps to success 179
CHAPTER 10 A GLIMPSE INTO THE FUTURE 180
The ‘VUCA’ world of FM 182
The office is dead! Welcome to the Metaverse 184
AI makes jobs redundant, but not people 186
Cybersecurity 188
Skills, skills, skills 191
Chief Happiness Officer 194
7 steps to success 197
CHAPTER 11 CONCLUSION 198
ACKNOWLEDGEMENTS 204
Rubrieken
- advisering
- algemeen management
- coaching en trainen
- communicatie en media
- economie
- financieel management
- inkoop en logistiek
- internet en social media
- it-management / ict
- juridisch
- leiderschap
- marketing
- mens en maatschappij
- non-profit
- ondernemen
- organisatiekunde
- personal finance
- personeelsmanagement
- persoonlijke effectiviteit
- projectmanagement
- psychologie
- reclame en verkoop
- strategisch management
- verandermanagement
- werk en loopbaan
