Lean Six Sigma in a Digital Era

Lean Six Sigma has proven itself over the past decades as a powerful approach to improve processes, increase productivity, and make organizations future-proof. The principles and techniques are timeless and valuable, but the world is changing rapidly. We are currently in the midst of the transition from the Fourth Industrial revolution – with data science and artificial intelligence – to the Fifth Industrial revolution, in which the collaboration of humans and machines is opening up new possibilities. This book describes the classic tools, but also how many of these tools are evolving into digital versions.

This book offers a clear overview of the development and application of Lean, Six Sigma, and other improvement methodologies. It shows how vision, strategy, structure, and culture converge in successful transformations, in which Champions, Green Belts, and Black Belts play a central role. The Continuous Improvement Maturity Model (CIMM™) describes how organizations grow continuously, supported by both classic and digital tools that make processes predictable and in-control. This book goes beyond methodologies and tools. Project management, change management, agility, and leadership are also discussed extensively.

Since the first edition of the Climbing the Mountain series (2014), over 50,000 copies have been sold worldwide. This new edition, created by combining input from many experts, offers Green and Black Belts a actual and modern perspective on applying Lean and Six Sigma within a digital era.

The road to the top of the mountain is challenging, full of technical and organizational obstacles. But the journey is also inspiring, educational, and enjoyable. This book helps you overcome obstacles, stay on course, and ultimately enjoy the view from the top.

With this book, Dick Theisens demonstrates why he achieved his Master Black Belt certification Summa Cum Laude. He effortlessly combines classic Lean Six Sigma principles and techniques with the possibilities of today's digital revolution. An indispensable guide for any Green and Black Belt who wants to excel in Continuous Improvement. - Prof. Dr. Ronald J.M.M. Does, University of Amsterdam