In dit boek nemen we professionals van zowel vragende als leverende organisaties, toeleveranciers of andere dienstverleners mee in alle facetten die met sourcingsvraagstukken te maken hebben.
Service Operations Management, 6th edition is a leading text in the field and provides an understanding of how service performance can be improved in organisations.
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Visitor attractions represent a complex sector of the tourism industry and are the catalytic focus for the development of tourism infrastructure and services. The third edition of this successful text investigates these issues further and provides more solutions and suggestions for the present and… Meer
All over the world, vast research is in progress on the domain of Industry 4.0 and related techniques. Industry 4.0 is expected to have a very high impact on labor markets, global value chains, education, health, environment, and many social economic aspects… Meer
Root Cause Analysis, or RCA, "What is it?" Everyone uses the term, but everyone does it differently. How can we have any uniformity in our approach, much less accurately compare our results, if we’re applying different definitions?… Meer
Certain consultants argue leaders can quickly, easily, and considerably alter their organization cultures to improve performance. Conversely, field researchers have described situations where leaders could do little to alter the existing organization culture… Meer
As the largely illicit cannabis market transitions to a legal, regulated industry, the "canna-curious" and experienced industry participants alike are experiencing the harsh truth: Making a fortune in the legal cannabis industry is a challenge made even more difficult by a complex patchwork of state… Meer
Enterprise Level Security 2: Advanced Topics in an Uncertain World follows on from the authors’ first book on Enterprise Level Security (ELS), which covered the basic concepts of ELS and the discoveries made during the first eight years of its development… Meer
Supply chain leaders are key to achieving sustainable supply chain excellence and long-term competitive advantage. This book addresses ‘big-picture’ supply chain leadership and provides a roadmap and practical advice to help supply chain leaders to successfully navigate this challenging social and… Meer
As governments increasingly legalize and expand the availability of casinos, hoping to offset the impacts of manufacturing decline through the advancement of gambling commerce, this book examines what casinos do—and do not do—for host communities in terms of economic growth… Meer
Demonstrates ways to track industrial processes and performance, integrating related areas such as engineering process control, statistical reasoning in TQM, robust parameter design, control charts, multivariate process monitoring, capability indices, experimental design, empirical model building… Meer
The central concerns of mobilities research – exploring the broader context and human aspects of movement - are fundamental to an understanding of the maritime freight transport sector. Challenges to the environment, attempts at more sustainable practices, changes in the geoeconomic system… Meer
The ability of organisations to cyberconnect is becoming increasingly important for superior performance. Cyberconnecting: The Three Lenses of Diversity by Dr Priya E. Abraham explains how to establish connections across technological, cultural and social boundaries, mirrored in organisations… Meer
The economics literature on industry dynamics contains a wide array of empirical works identifying a set of stylized facts. There have been several attempts at constructing analytical models to explain some of these regularities… Meer
SCM is one of the hottest topics in manufacturing and distribution, and like JIT and TQC it requires a corporate commitment. This book provides both fundamental principles of SCM as well as a set of guidelines to assist in practical application of SCM… Meer
Project Management in Product Development: Leadership Skills and Management Techniques to Deliver Great Products is written for new and aspiring project managers in product development. Although texts on project management are common, the material presented here is unique, instead focusing on… Meer
Belief and Rule Compliance: An Experimental Comparison of Muslim and Non-Muslim Economic Behavior uses modern behavioral science and game theory to examine the behavior and compliance of Muslim populations to Islamic Finance laws and norms… Meer
Actionable Information Enterprises Need to Transform into an AI-Fueled Business In an era when artificial intelligence is reshaping industries, most organizations still struggle to move beyond experimentation… Meer
Applied Macroeconomics for Public Policy applies system and control theory approaches to macroeconomic problems. The book shows how to build simple and efficient macroeconomic models for policy analysis… Meer
Focusing on back-of-house management, Professional Kitchen Management addresses topics such as supervision, menu planning, development and use of standard recipes, purchasing, and cost control. Students will learn how to evaluate menus, manage inventory, train personnel and deliver food services on… Meer
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