Operations Management

Operations may not run the world, but it makes the world run! To truly understand the way a business operates, you need to get your hands dirty - that’s how you get to appreciate what's actually happening within an organization. Looking inside for the answers is what Operations Management is all about. Learn from world-leading experts Nigel Slack, Alistair Brandon-Jones and Nicola Burgess and benefit from their wealth of experience helping improve businesses of all shapes and sizes. Strategic in its perspective, the book offers a comprehensive and practical way to explore key concepts and see them in action through a plethora of international examples. Operations may not run the world, but it makes the world run! To truly understand the way a business operates, you need to get your hands dirty –- that’s how you get to appreciate what's actually happening within an organization. Looking inside for the answers is what Operations Management is all about. Learn from world-leading experts Nigel Slack, Alistair Brandon-Jones and Nicola Burgess and benefit from their wealth of experience helping improve businesses of all shapes and sizes. Strategic in its perspective, the book offers a comprehensive and practical way to explore key concepts and see them in action through a plethora of international examples. What makes Operations Management, 10th edition work so well? - Clear structure (thanks to the “4 Ds” model of operations management) - Real life examples through the ‘operations in practice’ boxes and case studies - Worked examples blend qualitative and quantitative perspectives - Critical commentaries pose alternative views where appropriate - Summary answers to key questions in practical bullet points - A New section in every chapter called ‘Responsible Operations’, which summarizes how the topic touches upon social, ethical and environmental issues