In dit boek nemen we professionals van zowel vragende als leverende organisaties, toeleveranciers of andere dienstverleners mee in alle facetten die met sourcingsvraagstukken te maken hebben.
Service Operations Management, 6th edition is a leading text in the field and provides an understanding of how service performance can be improved in organisations.
Optimaliseer je keten, bespaar kosten en verhoog efficiëntie met boeken die je helpen je inkoop- en logistieke processen slimmer te organiseren. Ontdek hoe je waarde toevoegt in elke schakel en blijf vooroplopen in een dynamische markt.
Bekijk resultaten in...
Alle productenManagementboekenSeminars + TrainingenOnline magazineSale
This book provides a guide for systems engineering modeling and design. It focuses on the design life cycle with tools and application-based examples of how to design a system, focusing on incorporating systems principles and tools to ensure system integration… Meer
This book draws on the thought of Baudrillard to explore the effects of globalisation and tourism in a Thai context. Arguing that tourism does not necessarily erode local culture but that local culture can in fact be recreated through globalisation and tourism, the author employs studies of the… Meer
This book is a reaction to the reductionist and exploitative ideas dominating the mainstream contemporary management discourse and practice, and an attempt to broaden the horizons of possibility for both managers and organization scholars… Meer
Public safety, as well as the safety of products and services, is of paramount importance and interest to individuals, organisations and society. Safety successes are achieved every second, but we take them for granted and we do not appreciate the challenges professionals meet to make the world as… Meer
In this book, John Varney explores leadership as a systemic and developmental process. Drawing on his experience in management development, design and experiential learning, he uses the metaphor of the Hero’s Journey to consider how people grow in maturity and influence the systems of which they are… Meer
Author Dr Andy Wynn, along with contributions from leaders of some of the biggest companies on the planet (including DuPont, 3M, Johnson Matthey and Imerys), finally reveals the secret of how you can unlock the potential in your business to grow… Meer
Author Dr Andy Wynn, along with contributions from leaders of some of the biggest companies on the planet (including DuPont, 3M, Johnson Matthey and Imerys), finally reveals the secret of how you can unlock the potential in your business to grow… Meer
This handbook is an endeavour to cover many current, relevant, and essential topics related to decision sciences in a scientific manner. Using this handbook, graduate students, researchers, as well as practitioners from engineering, statistics, sociology, economics, etc. will find a new and… Meer
Predictive and Optimised Life-Cycle Management sets out methodologies to meet the demands of the current trend towards sustainable civil engineering and building. Encompassing all aspects of construction practice, from design through to demolition and the recycling of materials, Sarja provides tools… Meer
Managing building services contractors can prove to be a minefield. The most successful jobs will always be those where building site managers have first built teams focused on tackling issues that might cause adversarial attitudes later on and jeopardize the project… Meer
The Fourth Industrial Revolution is a global development that shows no signs of slowing down. In his book, The Workplace of the Future: The Fourth Industrial Revolution, the Precariat and the Death of Hierarchies , Jon-Arild Johannessen sets a chilling vision of how robots and artificial… Meer
What is the role of culture in the innovation dynamic of small firms within the context of their territorial environments? How do shared values, beliefs and practices underpin the knowledge production process that leads to innovation?… Meer
This book explores the shifting relations of food provisioning in Turkey from a comparative global political economy perspective. It offers in-depth ethnographic analysis, interviews and historical insights into the ambiguities and diversities that simultaneously affect the changing conditions of… Meer
Business networks are an important economic phenomenon of increasing practical importance throughout Europe. This volume examines business networks from an interdisciplinary perspective, with many contributions dealing with a certain form of business network, the so-called cooperative or… Meer
A leader's ability to discover and implement innovations is crucial to adapting to changing technologies and customer preferences, enhancing employee creativity, developing new products, supporting market competitiveness, and sustaining economic growth… Meer
Unfortunately, leadership does not have a one-size-fits-all definition. We all have our own ideas as to what makes a good leader and the types of challenges that will be faced. The author bridges a gap by presenting how modern leadership happens while simultaneously combining a description of… Meer
From Chernobyl to Fukushima, have we come full circle, where formalisation has replaced ambiguity and a decadent style of management, to the point where it is becoming counter-productive? Safety culture is a contested concept and a complex phenomenon, which has been much debated in recent years… Meer
This third book from editors Rick Best and Jim Meikle brings together and presents insights into a number of key concepts in the study of construction firms, projects and the group of activities that loosely define the construction industry… Meer
Differential equations play a noticeable role in engineering, physics, economics, and other disciplines. They permit us to model changing forms in both mathematical and physical problems. These equations are precisely used when a deterministic relation containing some continuously varying quantities… Meer
Originally published in 1972, Incomes Policy and the Public Sector is a consideration of the work conducted by The National Board for Prices and Incomes from 1965 to 1970. The Board, commonly known as the PIB, was intended to be the instrument through which an incomes policy could be shaped and… Meer
Een AI-book is niet een boek dat geschreven is door AI maar een boek dat verrijkt is met AI. Het maakt de inhoud van een boek interactief via WhatsApp, zodat je ermee kunt chatten. Zie het als een razend slimme assistent die het boek perfect begrijpt en er alles uit onthouden heeft. Jij kunt deze assistent alles vragen. Vraag bijvoorbeeld hoe je iets kunt toepassen op jouw persoonlijke situatie, om een korte samenvatting, of wat de belangrijkste inzichten zijn. AI-books zijn alleen te gebruiken via WhatsApp, je hoeft er geen aparte app voor te installeren.
Meer informatie over AI-books