In dit boek nemen we professionals van zowel vragende als leverende organisaties, toeleveranciers of andere dienstverleners mee in alle facetten die met sourcingsvraagstukken te maken hebben.
Service Operations Management, 6th edition is a leading text in the field and provides an understanding of how service performance can be improved in organisations.
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Die Umstellung von der analogen zur digitalen Verbreitung von Hörfunk und Fernsehen eröffnet die Möglichkeit, Frequenzen neu zu nutzen. Auf einer Fachkonferenz wurden die Fragen, die sich aus der Realisierung dieser „Digitalen Dividende" ergeben, von hochrangigen Experten aus Wirtschaft… Meer
In the era of continuous changes in internal organizationalsettings and external business environments – such as new regulations and business opportunities – modern enterprises are subject to extensive research and study… Meer
What does "excellent manufacturing management" mean? Management texts to date have emphasized that it is, above methods such as SPC or TQM, a matter of "intangibles" and "culture". This book takes the myth out of management excellence; it can be learned and practiced… Meer
Game theory has already proved its tremendous potential for con?ict resolution problems in the ?elds of Decision Theory and Economics. In the recent past, there have been attempts to extend the results of crisp game theory to those con?ict resolution problems which are fuzzy in nature e.g. Nishizaki… Meer
Predicting the future for financial gain is a difficult, sometimes profitable activity. The focus of this book is the application of biologically inspired algorithms (BIAs) to financial modelling. In a detailed introduction, the authors explain computer trading on financial markets and the… Meer
Closed-Loop Supply Chains (CLSC) offer companies a unique opportunity to improve their profits whilst serving societal responsibility. The management of CLSC differs in a number of ways from managing supply chains in general… Meer
Companies and financial institutions are employing operational information systems in an efficient way. While they have consolidated a strong level of knowledge in management information systems, there is still a lack of knowledge on the right way to apply customer relationship management (CRM)… Meer
The purpose of this book is to provide readers with an introduction to the very active field of integer programming and network models. The idea is to cover the main parts of the field without being too detailed or too technical… Meer
Globalization affects regional economies in a broad spectrum of aspects, from labor market conditions and development policies to climate change. This volume, written by an international cast of eminent regional scientists, provides new tools for analyzing the enormous changes in regional economies… Meer
Credit risk analysis is one of the most important topics in the field of financial risk management. Due to recent financial crises and regulatory concern of Basel II, credit risk analysis has been the major focus of financial and banking industry… Meer
Employing state-of-the art quantitative models and case studies, Location Theory and Decision Analysis provides the methodologies behind the siting of such facilities as transportation terminals, warehouses, housing, landfills, state parks and industrial plants… Meer
Origin Management describes a holistic approach that allows internationally operating companies to benefit from reduced import duty rates within Free Trade Agreements (FTAs). Through the creation of a single, auditable, and global platform, companies are enabled to successfully claim preferential… Meer
Wie können sich Unternehmen ändern und sich dabei treu bleiben? Es gibt viele Wege zum Erfolg, eines jedoch haben sie gemeinsam: Ihr Fokus liegt auf Change Communications (Veränderungskommunikation). In dem Buch wird die zentrale Aufgabe von Change Communications veranschaulicht, nämlich die… Meer
Wer auf umkämpften Märkten das Interesse der Konsumenten wecken will, muss Botschaften emotional gestalten und auf neuen Wegen kommunizieren. Diese Erlebniskommunikation ist allgegenwärtig geworden. In dem Buch stellen Experten praxisrelevante und wissenschaftlich fundierte Erkenntnisse zu den… Meer
Managing safety of diverse systems requires decision-making under uncertainties and risks. Such systems are typically characterized by spatio-temporal heterogeneities, inter-dependencies, externalities, endogenous risks, discontinuities, irreversibility, practically irreducible uncertainties, and… Meer
Environmental awareness is driven mainly by the scarcity of natural resources and by more strict legal regulations. The modern enterprise policy should look at the relations between economic actions and ecological consequences… Meer
Advanced Planning Systems (APS) are a key enabler of the supply chain management. However, APS are highly complex and difficult to comprehend. This book provides students with valuable insights into the capabilities of state-of-the-art APS and bridges the gap between theory (model building and… Meer
The volume is dedicated to Stephen Smale on the occasion of his 80th birthday.Besides his startling 1960 result of the proof of the Poincar´e conjecture for all dimensionsgreater than or equal to five, Smale’s ground breaking contributions invarious fields in Mathematics have marked the second part… Meer
Environmental sustainability creates both tremendous business opportunities and formidable threats to established companies across virtually all industry sectors. Yet many companies tackle the issue in a superficial or passive way, rather than considering fundamental changes to their existing… Meer
This book contains the refereed proceedings of the 15th International Conference on Business Information Systems, BIS 2012, held in Vilnius, Lithuania, in May 2012. The 26 revised full papers were carefully reviewed and selected from 70 submissions… Meer
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