In dit boek nemen we professionals van zowel vragende als leverende organisaties, toeleveranciers of andere dienstverleners mee in alle facetten die met sourcingsvraagstukken te maken hebben.
Service Operations Management, 6th edition is a leading text in the field and provides an understanding of how service performance can be improved in organisations.
Optimaliseer je keten, bespaar kosten en verhoog efficiëntie met boeken die je helpen je inkoop- en logistieke processen slimmer te organiseren. Ontdek hoe je waarde toevoegt in elke schakel en blijf vooroplopen in een dynamische markt.
Bekijk resultaten in...
Alle productenManagementboekenSeminars + TrainingenOnline magazineSale
It is widely accepted that management concepts such as strategic management, human resource management and management development have a well-defined body of knowledge designed to inform management praxis, however the notion of efficiency has no such body of knowledge to support its application… Meer
Drawing on wide-ranging contributions from prominent international experts and discussing some of the most pressing issues facing policy makers and practitioners in the field of payment systems today, this volume provides cutting-edge perspectives on the current issues surrounding payment systems… Meer
Throughout the history of economic thought, the entrepreneur a wide variety of roles. Once cast as a fundamental agent in production, distribution and growth theories, he has now surprisingly disappeared from economic theory… Meer
With the vast majority of academic theory on tourism based on ‘Western’ tourists, Asia on Tour illustrates why the rapid growth of travel for leisure and recreation in Asia demands a reappraisal of how tourism is analyzed and understood… Meer
This book examines Japanese tourism and travel, both today and in the past, showing how over hundreds of years a distinct culture of travel developed, and exploring how this has permeated the perceptions and traditions of Japanese society… Meer
The spread of the manufacturing industry is an important part of economic development, creating jobs, new products and trade and investment links between countries. Understanding this process is an important part of understanding how countries develop and how they are affected by current… Meer
Theory and Practice of Triple Helix Model in Developing Countries contributes to the expanding literature on "triple helix" innovation - focusing on developing countries. The book is based on practical cases and experiences from Africa, Latin America and Asia… Meer
It is widely accepted that management concepts such as strategic management, human resource management and management development have a well-defined body of knowledge designed to inform management praxis, however the notion of efficiency has no such body of knowledge to support its application… Meer
East Asia has undergone an intense period of economic development and accompanying social change in recent years and among the unforeseen social phenomena that have emerged are new forms of trade unions… Meer
Part of the highly successful Studies in Global Competition series and written by an author based at the Max Planck Institute in Germany – one of the world’s leading centres of evolutionary economics, this book looks at the medium to long term development of firm founding activity… Meer
How can we effectively aggregate disparate pieces of information that are spread among many different individuals? In other words, how does one best access the ‘wisdom of the crowd’? Prediction markets, which are essentially speculative markets created for the purpose of aggregating information and… Meer
There are increasingly strident calls from many sectors of society for the tourism industry, the world’s largest industry, to adopt a more ethical approach to the way it does business. In particular there has been an emphasis placed on the need for a more ethical approach to the way the tourism… Meer
There are increasingly strident calls from many sectors of society for the tourism industry, the world’s largest industry, to adopt a more ethical approach to the way it does business. In particular there has been an emphasis placed on the need for a more ethical approach to the way the tourism… Meer
Touring Poverty addresses a highly controversial practice: the transformation of impoverished neighbourhoods into valued attractions for international tourists. In the megacities of the Global South, selected and idealized aspects of poverty are being turned into a tourist commodity for consumption… Meer
Construction projects involve a complex set of relationships, between parties with different professional backgrounds trying to achieve a very complex goal. Under these difficult circumstances, the quality of information on which projects are based should be of the highest possible standard… Meer
Planning is an important management function and its effective execution is crucial to ensure the success of any project. This second edition of Thomas Uher’s and Adam Zantis' textbook maintains its focus on operational rather than strategic aspects of programming and scheduling of projects… Meer
The book focuses on three main themes: overpopulation associated with low productivity, unemployment, persistent poverty and weak savings and investment capacity the post-1950 development strategies and their outcomes the institutional structures that are constraining economic and political… Meer
The design process has always been central to construction, but recent years have seen its significance increase, and the ways of approaching it multiply. To an increasing degree, other stakeholders such as contractors have input at the design stage, and the designer’s role includes tasks that were… Meer
Globally the hospitality and tourism industry is evolving and undergoing radical changes. The past practices are now advancing through the rapid development of knowledge and skills acquired to adapt and create innovations in various ways… Meer
Event and cultural tourism as a social practice is a widespread phenomenon of global socio-economic importance. The purpose of the book is to bring together current thinking on contemporary issues relating to the management and marketing of cultural events and attractions… Meer
Een AI-book is niet een boek dat geschreven is door AI maar een boek dat verrijkt is met AI. Het maakt de inhoud van een boek interactief via WhatsApp, zodat je ermee kunt chatten. Zie het als een razend slimme assistent die het boek perfect begrijpt en er alles uit onthouden heeft. Jij kunt deze assistent alles vragen. Vraag bijvoorbeeld hoe je iets kunt toepassen op jouw persoonlijke situatie, om een korte samenvatting, of wat de belangrijkste inzichten zijn. AI-books zijn alleen te gebruiken via WhatsApp, je hoeft er geen aparte app voor te installeren.
Meer informatie over AI-books