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This book is dedicated to improving healthcare through reducing the delays experienced by patients. It is the first book treatment to have reduction in patient delay as its sole focus, and therefore, provides the foundation by which hospitals can implement change. Meer
The book is devoted to the problem of manufacturing scheduling, which is the efficient allocation of jobs (orders) over machines (resources) in a manufacturing facility. Meer
The first Digital Enterprise Technology (DET) International Conference was held in Durham, UK in 2002 and the second DET Conference in Seattle, USA in 2004. Meer
Throughput Optimization In Robotic Cells provides practitioners, researchers, and students with up-to-date algorithmic results on sequencing of robot moves and scheduling of parts in robotic cells. Meer
A concise guide for managers who are striving to develop the critical skills required for success after a quality initiative has been implemented in their organization. Meer
Which is the right approach for effective continuous improvement? While much has been written on merging Lean and Six Sigma initiatives, this is the first book to detail a logical alternative - a no-nonsense strategy for maintaining the best of both initiatives without diluting either. Meer
Total Quality Management (TQM) is a business philosophy that yields customer satisfaction and continuous process improvement. This new reference and workbook embraces the TQM revolution and explains to readers how TQM principles are applied to safety and health programs. Meer
Marketing Planning in a Total Quality Environment is a how-to book designed for the marketing practitioner. It provides detailed information on how to prepare and implement a marketing plan based in a total quality environment. Meer
Current organizations underperform due to silo thinking. Artificial barriers frustrate efforts and perpetuate an organizational model no longer adequate for the complexity of the current business world. Meer
This book outlines a possible future theoretical perspective for systemics, its conceptual morphology and landscape while the Good-Old-Fashioned-Systemics (GOFS) era is still under way. Meer
Statistical Analysis for the Reliability Engineering Professional
Effectively conduct reliability analysis using the world’s leading statistical software. Meer
The Global Quality Management System: Improvement Through Systems Thinking shows you how to understand and implement a global quality management system (GQMS) to achieve world-class business excellence. Meer
In the 1950’s, the design and implementation of the Toyota Production System (TPS) within Toyota had begun. In the 1960’s, Group Technology (GT) and Cellular Manufacturing (CM) were used by Serck Audco Valves, a high-mix low-volume (HMLV) manufacturer in the United Kingdom, to guide enterprise-wide transformation. Meer
Books in the Quality and Business Excellence series can help readers improve customer value and satisfaction by integrating the voice of the customer into design, manufacturing, supply chain, and field processes. Meer
This undergraduate and graduate textbook provides a practical and comprehensive overview of reliability and risk analysis techniques. Written for engineering students and practicing engineers, the book is multi-disciplinary in scope. Meer
Process Implementation Through 5S: Laying the Foundation for Lean explains how to implement standardized work and visual controls through Plan–Do–Check–Adjust (PDCA). Meer
As urban congestion continues to be an ever increasing problem, routing in these settings has become an important area of operations research. This monograph provides cutting-edge research, utilizing the recent advances in technology, to quantify the value of dynamic, time-dependent information for advanced vehicle routing in city logistics. Meer
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