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In the past, when goods and services were simpler, measurement of quality was self-evident. As business became more complicated, so too did the implementation of quality management and our ability to measure it. Meer
Based on recent research, this book discusses how to improve quality, safety, efficiency, and effectiveness in patient care through the application of human factors and ergonomics principles. Meer
In recognition of the importance of road safety as a major health issue, the World Health Organization has declared 2011-2021 the Decade of Safety Action. Meer
Challenged by stringent regulations, vigorous competition, and liability lawsuits, medical device manufactures must develop safe, reliable, and cost-effective products, and managing and reducing risk is a vital element of reaching that goal. Meer
The answer is root cause analysis, a process that allows you to find the cause of single events/problems in the workplace. The Root Cause Analysis Handbook presents a walkthrough example that illustrates the method and shows how to implement it. Meer
The author covers fourteen tools to help you find the information you need and offers step-by-step instructions for constructing each one. He shows you how these tools can be combined with a set of simple problem-solving steps that can act as a powerful change agent to help reduce or eliminate process problems. Meer
Muchas cosas pueden ir mal en un entorno de trabajo. Cada dia hay oportunidades para cometer errores que resultaran en defectos. Los defectos son despilfarro y, si no se descubren, frustran las espectativas del cliente sobre la calidad. Meer
How to Conquer the Effective Frontier and Drive Improved Value in Global Operations
Growth has slowed. Volatility has increased and the world is more global. Meer
Encouraging efficiency, clarity, and disciplined thinking, A3 Problem Solving identifies a problem, describes the objective, and summarizes fact finding and action steps, all on a single A3-sized piece of paper. Meer
Advanced Quality Planning: A Commonsense Guide to AQP and APQP is the first book dedicated to explaining with clarity and detail the total advanced quality planning (AQP) process and how to set quality planning in the framework of a business strategy. Meer
This book presents a collection of studies that have applied analytical methods to improve preparedness, planning, and a faster response to A&E and public health emergencies like epidemic and disease outbreak. Meer
The biggest competitive advantage an organization can achieve comes from the synergies created by employees skilled in enhancing organizational dynamics. Meer
Move beyond Value Stream Mapping and Create Your Lean Future
In Creating Your Lean Future State: How to Move from Seeing to Doing, Tom Luyster, with Don Tapping, details the implementation of lean after the creation of current and future state maps. Meer
The equations used to describe dynamic properties of physical systems are often nonlinear, and it is rarely possible to find their solutions. Although numerical solutions are impractical and graphical techniques are not useful for many types of systems, there are different theorems and methods that are useful regarding qualitative properties of nonlinear systems and their solutions—system stability being the most crucial property. Meer
Savvy advice for developing the necessary skills to become a vital part of any management team
Today′s IT leaders are faced with an unprecedented leadership and organizational challenge. Meer
Many chemists – especially those most brilliant in their field – fail to appreciate the power of planned experimentation. They dislike the mathematical aspects of statistical analysis. Meer
Many chemists – especially those most brilliant in their field – fail to appreciate the power of planned experimentation. They dislike the mathematical aspects of statistical analysis. Meer
For many years, lean initiatives have generated staggering improvements on the shop floor. Currently, however, many managers and business leaders want these lean benefits incorporated into non-traditional environments such as service and transactions. Meer
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