In dit boek nemen we professionals van zowel vragende als leverende organisaties, toeleveranciers of andere dienstverleners mee in alle facetten die met sourcingsvraagstukken te maken hebben.
Service Operations Management, 6th edition is a leading text in the field and provides an understanding of how service performance can be improved in organisations.
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This text presents an overview of smart information systems for both the private and public sector, highlighting the research questions that can be studied by applying computational intelligence. The book demonstrates how to transform raw data into effective smart information services, covering the… Meer
This book explains the potential value of using mobile phone data to monitor urban practices and identify rhythms of use in today’s cities. Drawing upon research conducted in the Italian region of Lombardy, the authors demonstrate how maps based on mobile phone data, which are better tailored to the… Meer
This book contains the refereed proceedings of the 6th International Conference on Exploring Service Science (IESS), held in Porto, Portugal, in February 2015. Service science constitutes an interdisciplinary approach to systematic innovation in service systems, integrating managerial, social… Meer
This book constitutes the proceedings of the 12th International Conference on the Integration of Artificial Intelligence (AI) and Operations Research (OR) Techniques in Constraint Programming, CPAIOR 2015, held in Barcelona, Spain, in May 2015… Meer
This book includes results of the seventh International Conference on Fuzzy Information and Engineering (ICFIE'2014) and the 1st International Conference of Operations Research and Management (ICORM'2014) on November 7-11, 2014 in ZhuHai, China… Meer
The book focuses on a set of cutting-edge research techniques, highlighting the potential of soft computing tools in the analysis of economic and financial phenomena and in providing support for the decision-making process… Meer
This fully updated third edition is devoted to the analysis of various Stochastic Dominance (SD) decision rules. It discusses the pros and cons of each of the alternate SD rules, the application of these rules to various research areas like statistics, agriculture, medicine, measuring income… Meer
This book constitutes the refereed proceedings of the 7th International Workshop on Software Engineering for Resilient Systems, SERENE 2015, held in Paris, France, in September 2015. The 10 revised technical papers presented were carefully reviewed and selected from 18 submissions… Meer
This updated and expanded second edition adds the most recent advances in participatory planning approaches and methods, giving special emphasis to decision support tools usable under uncertainty. The new edition places emphasis on the selection of criteria and creating alternatives in practical… Meer
This book constitutes revised selected papers from the 4 th International Conference on Operations Research and Enterprise Systems, ICORES 2015, held in Lisbon, Portugal, in January 2015. The 14 papers presented in this volume were carefully reviewed and selection from a total of 89 submissions… Meer
Normal 0 false false false EN-US X-NONE X-NONE This book constitutes the thoroughly refereed post-conference proceedings of the 6th International Conference on Trusted Systems, INTRUST 2014, held in Beijing, China, in December 2014… Meer
This proceedings volume presents the latest research from the worldwide mass customization, personalization and co-creation (MCPC) community bringing together new thoughts and results from various disciplines within the field… Meer
The book provides a thorough treatment of set functions, games and capacities as well as integrals with respect to capacities and games, in a mathematical rigorous presentation and in view of application to decision making… Meer
This book studies the transformation of modern maritimity practices in coastal areas (such as swimming, navigation and tourism) and their implications to the development of Brazilian coastal cities, with an emphasis on the Northeast part of the country… Meer
This book describes how chief information officers (CIOs) can embrace and drive the digital transformation by providing innovative leadership that uses old skills in a novel way. The book explores ways in which new actors and factors will play a key role in this process and how new relations can be… Meer
This book constitutes the thoroughly refereed post-conference proceedings of the 10th International Conference on Risks and Security of Internet Systems, CRiSIS 2015, held in Mytilene, Lesbos Island, Greece, in July 2015. The 18 full papers presented were selected from 50 submissions… Meer
This book constitutes revised selected papers from the 10th International Conference on Critical Information Infrastructures Security, CRITIS 2015, held in Berlin, Germany, in October 2015. The 18 full and 6 short papers presented in this volume were carefully reviewed and selected from 54… Meer
This monograph provides a detailed analysis on fair queueing rules from a normative, a strategic, and a non-cooperative viewpoint. The queueing problem is concerned with the following situation: There is a group of agents who must be served in a facility… Meer
This book focuses on the challenges and changes that new technologies bring to human resources (HR) of modern organizations. It examines the technological implications of the last changes taking place and how they affect the management and motivation of human resources belonging to these… Meer
Exploring complex and intelligent analytical and mathematical methods, this book examines how different approaches can be used to optimize program management in the construction industry. It presents an in-depth study of the different program management methods, ranging from simple decision-making… Meer
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