In dit boek nemen we professionals van zowel vragende als leverende organisaties, toeleveranciers of andere dienstverleners mee in alle facetten die met sourcingsvraagstukken te maken hebben.
Service Operations Management, 6th edition is a leading text in the field and provides an understanding of how service performance can be improved in organisations.
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This work represents the third entry of the series of works on “Chaos, Complexity and Leadership”. Contents of the book are composed from broad range of chaos, complexity and their applications in multi disciplines… Meer
Founded in 1971, the Academy of Marketing Science is an international organization dedicated to promoting timely explorations of phenomena related to the science of marketing in theory, research, and practice… Meer
This volume includes the full proceedings from the 1993 Academy of Marketing Science (AMS) Annual Conference held in Miami Beach, Florida. The research and presentations offered in this volume cover many aspects of marketing science including marketing strategy, consumer behavior… Meer
This book explains how gamification, specifically enterprise gamification, can help mangers in multiple areas within an enterprise to improve attrition. Employee Engagement is an important component to foster employee relations with the organization… Meer
This book offers an easy-to-use and practice-oriented reference guide to mathematical averages. It presents different ways of aggregating input values given on a numerical scale, and of choosing and/or constructing aggregating functions for specific applications… Meer
This volume includes the full proceedings from the 2013 World Marketing Congress held in Melbourne, Australia with the theme Looking Forward, Looking Back: Drawing on the Past to Shape the Future of Marketing . The focus of the conference and the enclosed papers is on marketing thought and… Meer
This book captures current trends and developments in the field of systems thinking and soft operations research which can be applied to solve today's problems of dynamic complexity and interdependency… Meer
This volume, which highlights recent advances in statistical methodology and applications, is divided into two main parts. The first part presents theoretical results on estimation techniques in functional statistics, while the second examines three key areas of application: estimation problems in… Meer
Purposeful Engineering Economics stands as a unique and highly original complement to the traditional engineering economics curriculum. This primarily narrative text conveys the essence of an "Austrian" economic perspective on cash flow analysis and decision making in engineering without extensive… Meer
Covers the entire process of risk management by providing methodologies for determining the sources of engineering project risk, and once threats have been identified, managing them through: identification and assessment (probability, relative importance, variables, risk breakdown structure, etc.)… Meer
Exploring Lean manufacturing in a holistic manner, this book helps organizations to implement Lean principles successfully by offering theoretical, empirical and practical knowledge. It empirically demonstrates how a successful Lean initiative can improve organizational efficiency, and incorporates… Meer
This book explores economic concepts related to disaster losses, describes mechanisms that determine the economic consequences of a disaster, and reviews methodologies for making decisions regarding risk management and adaptation… Meer
Multistage stochastic optimization problems appear in many ways in finance, insurance, energy production and trading, logistics and transportation, among other areas. They describe decision situations under uncertainty and with a longer planning horizon… Meer
Presenting an innovative concept and approach for organization management, this book serves to document an organization’s journey towards the ultimate goal of learning organization. This book also shares the experience on how a OL framework built on established learning theories, could be used… Meer
This book describes the methods used to forecast the demands at inventory holding locations. The methods are proven, practical and doable for most applications, and pertain to demand patterns that are horizontal, trending, seasonal, promotion and multi-sku… Meer
This book summarizes the results of Design Thinking Research carried out at Stanford University in Palo Alto, California, USA and at the Hasso Plattner Institute in Potsdam, Germany. Offering readers a closer look at Design Thinking, its innovation processes and methods, the book covers topics… Meer
This book analyses the current and future viability of the Northern Sea Route as a stable transport route for the international transit traffic between Europe and the Far East. It includes the present conditions, defining and evaluating viability factors for using the Northern Sea Route (NSR)… Meer
This volume constitutes the refereed proceedings of the IFIP WG 8.4, 8.9, TC 5 International Cross-Domain Conference on Availability, Reliability and Security in Information Systems, CD-ARES 2016, and the Workshop on Privacy Aware Machine Learning for Health Data Science, PAML 2016, co-located with… Meer
This book addresses the topic of exploiting enterprise-linked data with a particular focus on knowledge construction and accessibility within enterprises. It identifies the gaps between the requirements of enterprise knowledge consumption and “standard” data consuming technologies by analysing… Meer
This book constitutes the refereed proceedings of the 12th International Workshop on Security and Trust Management, STM 2016, held in Heraklion, Crete, Greece, in September 2016, in conjunction with the 21st European Symposium Research in Computer Security, ESORICS 2016… Meer
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