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Trefwoord: Service-delivery
paperback
Nederlands20259789024469833
1e druk
19-9-2025
andere uitgaves beschikbaar
Maatschappelijke ontwikkelingen stellen HR-organisaties voor grote uitdagingen. Het wordt steeds lastiger om medewerkers te werven, te binden en te boeien. Meer
€ 32,50
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e-book
Engels20259789401812962
1e druk
4-6-2025
andere uitgaves beschikbaar
In this book, the authors draw upon their extensive experience in small and medium sized organizations to provide a ‘practical and application-oriented path’ to address the many challenges in the world of IT service management. Meer
paperback
Engels20259789401813570
2e druk
8-9-2025
Enhance your expertise in customer experience management with our two-day certified Experience Management (XM) and Xperience Level Agreement (XLA®) Foundation courseware. Meer
e-book
Engels20139789401800570
2e druk
20-11-2013
'ISO/IEC 20000-1:2011' is een Quick Reference over ISO 20000, speciaal geschreven voor de praktijk. Meer
paperback
Engels20259789401812948
1e druk
26-6-2025
andere uitgaves beschikbaar
In this book, the authors draw upon their extensive experience in small and medium sized organizations to provide a ‘practical and application-oriented path’ to address the many challenges in the world of IT service management. Meer
paperback
Engels20179789401802062
1e druk
31-5-2018
Service Automation is the concept of achieving customer loyalty by the use of automated technologies and builds upon a large demographic and sociological trend. Meer
paperback
Engels20239781787429468
2e druk
31-1-2023
This second edition of Rise of the Legal COO examines the scope and variety of the legal COO role, and how the challenges and demands of the position have altered as law firms have evolved. Meer
e-book
Engels20159789401805780
1e druk
17-11-2015
andere uitgaves beschikbaar
The increasing complexity of the IT value chain and the rise of multi-vendor supplier ecosystems has led to the rise of Service Integration and Management (SIAM) as a new approach. Meer