Filteren
1
Sorteren
3 resultaten
Trefwoord: Service-lifecycle
e-book
Engels20199789401803854
1e druk
25-1-2019
Service management has never been so important, as all organizations are either receiving or providing services to and from others. Meer
paperback
Engels20189789401801577
1e druk
4-12-2018
The four courses in Service Capability is aimed at students who need deep knowledge of the processes and the roles of ITIL. Service Lifecycle covered in the course but the primary focus is on processes, functions, roles and activities of its application and use by lifecycle. Meer
e-book
Engels20209789401807036
1e druk
29-10-2020
andere uitgaves beschikbaar
The revised standard for Service Management, ISO/IEC 20000-1: 2018 is the third version of the international standard for service management, replacing the 2011 edition. Meer