Freda Hansburg
- Auteur
Melvin L. (Temple University) Silberman
Melvin L. (Temple University) Silberman
Boeken van Freda Hansburg
Mel Silberman
Freda Hansburg
Mensvaardig
We hebben allemaal met mensen te maken, of het nu collega's, partners, klanten, studenten, familie- en gezinsleden, vrienden of buren zijn. Wat we ook met ze van doen hebben, de omgang vraagt om bepaalde vaardigheden.
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Melvin L. (Temple University) Silberman
Freda Hansburg
The 60-Minute Active Training Series: How to Resolve Conflict Effectively, Leader's Guide
Aims to teach participants the skills they need to successfully resolve conflict and create win-win situations. This book shows how to: get tension right out on the table; figure out what's bothering the other person; and communicate the real, underlying concerns.
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Melvin L. (Temple University) Silberman
Freda Hansburg
The 60-Minute Active Training Series: How to Bring Out the Better Side of Difficult People, Participant's Workbook
Offers guidance for working with people we don't like or don't get along with.
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