Operations and Supply Management

Section One -- Strategy 1.Introduction to the Field 2.Operations and Supply Strategy 2A -- Product Mix Problem/Linear Programming 3.Project Management 4.Product and Service Design Section Two -- Processes 5.Strategic Capacity Management 5A - Learning Curves 6.Process Analysis 6A -- Job Design and Work Measurement 7.Manufacturing Processes 7A -- Manufacturing Process Design 8.Service Processes 8A - Waiting Line Analysis 9.Six-Sigma Quality 9A - Process Capability and SPC Section Three -- Supply Chains 10.Strategic Sourcing 10A - Facility Location Analysis) 11.Logistics 11A -- Supply Chain Network Analysis 12.Lean Manufacturing Section Four --Enterprise Resource Planning Systems 13.Demand Management 14.Sales and Operations Planning 15.Inventory Control 16.Material Requirements Planning 17.Scheduling 17A -- Simulation 18.Constraint Management Supplements A.Financial Analysis B.Operations Technology Appendices A.Answers to Selected Problems B.Learning Curve Tables C.Present Value Table D.Negative Exponential Distribution: Values of E.Areas of the Cumulative Standard Normal Distribution