Release, control and validation

ITIL intermediate capability handbook

Paperback Engels 2013 2e druk 9780113314331
Dit product is niet leverbaar

Samenvatting

Updated in line with the ITIL 2011 editions and the Release, Control and Validation (RCV) syllabus, this quick-reference guide will help you as you study for the RCV module of the ITIL Intermediate Capability qualification. Beyond the exam, this handbook is a practical resource that can be used in the workplace. Companion volumes covering the other Intermediate Capability modules are also available.

Key features:
- Authored and quality assured by itSMF UK
- Endorsed by the APM Group
- Follows the ITIL Intermediate Release, Control and Validation Syllabus.

Covers the following processes and functions and how they contribute to the Lifecycle:
- Change Management
- Service Asset and Configuration Management
- Service Validation and Test
- Release and Deployment Management
- Request Fulfilment
- Service Evaluation
- Knowledge Management

Specificaties

ISBN13:9780113314331
Taal:Engels
Bindwijze:paperback
Aantal pagina's:195
Uitgever:PeopleCert
Druk:2
Verschijningsdatum:4-11-2013
Hoofdrubriek:IT-management / ICT

Lezersrecensies

Wees de eerste die een lezersrecensie schrijft!

Managementboek Top 100

Rubrieken

Populaire producten

    Personen

      Trefwoorden

        Release, control and validation